Senior Product Manager (Project Hire)

In this Senior Product Manager (Project Hire) role, you will manage the strategic direction of technology and the digital experience for the Disney Cruise Line business. The position focuses on product strategy, delivery planning, requirements gathering, documentation, rollout support, and cross-organization communication.

Role Overview

You will lead product management efforts tied to the rollout of a product or enhancement, acting as the primary representative for daily product activities. You will collaborate with creative and technology partners to align on goals, translate product concepts into actionable deliverables, and support ongoing execution through documentation, coordination, and triage-related inputs.

Key Responsibilities

• Gather project requirements across all relevant areas, coordinating with impacted teams, including creative and technology, to reach agreement.
• Advance a business digital and technology roadmap by ensuring development teams understand product goals and priorities.
• Document features by converting product concepts into user stories, epics, and other suitable product deliverables, including project briefs and scope or requirement documents, as well as Guest prioritized needs.
• Serve as the primary product management representative for daily rollout activities, providing support to the team and escalating to leadership as needed.
• Support defect triage by partnering with technical, creative, and production teams to identify causes through resolution, and assist with blocker and impediment escalation.
• Communicate across multiple partner levels using different mediums, including presentations, email, and formal or informal meetings.

Primary Areas of Focus

• Work across multiple products, teams, and interdisciplinary leaders in Marketing, Sales, Technology, Operations, Project Management, Design, and Analytics to bring strategies to market, support business opportunities, enhance the digital Guest experience, and improve online conversions and revenue.
• Develop product strategies and implement capabilities and tactics aligned to strategic priorities, key performance indicators, and objectives or OKRs defined by the business and the Technology and Digital organization.
• Monitor business and digital trends, Guest behaviors and expectations, emerging technologies, and competitive intelligence to establish and prioritize the digital roadmap.
• Build strong command of key performance indicators and review weekly reports to detect trends and identify opportunities to improve digital performance.

Requirements

• Minimum 5+ years of product management experience in digital customer experience for global or national brand(s), collaborating with technology, design, project management, business, and user experience teams.
• 5+ years of experience in the digital industry.
• Ability to lead others in solving complex problems using sophisticated analytical thinking to apply judgment and identify innovative solutions.
• Capability to use hard data to make assumptions and develop business cases.
• Experience presenting product performance and program outcomes.
• Strategic thinking with the ability to translate ideas into action and take initiative.
• Track record of collaborating with partners to achieve results and interact effectively across leadership levels.
• Experience identifying technical, user, and business issues in an organization, with experience in Agile software development methodology.
• Consumer digital commerce platform experience is preferred but not required.

Preferred Qualifications

• Entrepreneurial mindset and proactive approach to thrive in ambiguous, fast-paced environments.
• Strong analytical and financial skills.
• Experience with innovative and emerging technologies.

Education

Bachelor’s Degree and/or equivalent experience.

Location and Employment Details

• Location: Celebration, FL (onsite)
• Salary: USD 137,200 - 184,000 per yearly
• Minimum Experience: 5 years