Sr Product Owner

Southwest Airlines is hiring a Sr Product Owner to lead technology-focused product direction for Revenue Management and Pricing. This role helps shape the future of fare-related capabilities by driving an ingestion framework that powers analytical tools, while partnering in a Scaled Agile Framework environment to align vision, roadmaps, and delivery across multiple Agile Teams.

Role overview

Working with Business Partners, Product Managers, senior stakeholders, and customers, you will translate roadmap themes into clear product requirements and help deliver integrated solutions from concept through launch. You will also turn data insights into outcomes for the customer, overseeing design and implementation to ensure solutions meet business requirements.

Key responsibilities

• Drive innovation and end-to-end launch of integrated solutions/products across multiple Agile Teams
• Collaborate with Business Partners and Product Managers to co-develop roadmaps and deliver products and features in a fast-paced, multi-team environment
• Use input from senior stakeholders and customers to inform product vision, strategy, features, and prioritization
• Translate roadmap features into detailed product requirements, including features, user stories, and acceptance test criteria across multiple products or complex solutions
• Convert data insights into product capabilities with actionable customer outcomes
• Oversee design, construction, and implementation of integrated solutions to confirm functionality aligns with business requirements
• Coach and mentor other Product Owners across Agile Teams to build, refine, prioritize, and maintain team backlogs
• Review, approve, and drive iteration content by prioritizing user stories and accepting user stories as complete
• Define and prioritize solutions for complex issues and communicate dependencies, risks, issues, and mitigation plans
• Coach and mentor Product Owners and Scrum Masters for effective Scrum ceremonies such as iteration planning, iteration reviews, and demos
• Perform other duties as directed by Employee’s Leaders

Required skills and qualifications

• Ability to make independent decisions and support, guide, and mentor other Product Owners within the same business domain
• Ability to understand technical issues across multiple business systems and how business areas interact to drive optimal solutions
• Analytical mindset with strong problem-solving skills and attention to detail
• Ability to anticipate risks, issues, and opportunities, escalate appropriately, and provide coaching/mentoring
• Proficiency in presentation, facilitation, communication, and negotiation across stakeholders
• Ability to identify opportunities, focus on business value and Return on Investment, and proactively manage risks and threats
• Ability to manage complex tasks that may be not well defined
• Ability to balance priority, risk, value, learning opportunities, and dependencies using product and team backlogs
• Ability to communicate complex problems, risks, progress, or new ideas to diverse stakeholders and influence direction
• Knowledge of industry trends and new technologies to provide innovative product guidance
• Expertise in Agile, including value and principles and their application in enterprise environments
• High School Diploma or GED
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or similar fields of study, or equivalent advanced-level experience
• Advanced-level experience with Agile and Scrum software development methodologies
• Advanced-level experience in business analysis, project management, or software development delivering enterprise products and solutions
• Must maintain a well-groomed appearance per Company appearance standards
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must comply with Company attendance standards
• Must be able to travel and/or attend Company and non-Company facilities and remote locations as necessary

Technologies you’ll work with

• Scaled Agile Framework
• Agile and Scrum software development methodologies
• Offer and order management
• Product catalogs
• Dynamic pricing
• Cloud technology
• Artificial intelligence

Location, flexibility, and travel

The position is based in Dallas, TX (hybrid). Voluntary remote work is available for the majority of your working time within the Dallas-Fort Worth area, with occasional on-site presence at the Corporate Campus for training, meetings, and business needs. Limited travel may be required. U.S. citizenship or current work authorization is required, and there is no current or future work authorization sponsorship.

Pay & benefits

• Salary: $119,900 to $133,200 per year, depending on qualifications and experience
• Additional bonus: for eligible leadership and individual contributor roles, additional bonus opportunities may be available at the discretion of the Company
• Fly for free (eligible dependents included)
• 401(k) company match contribution, dollar-for-dollar up to 9.3% of eligible earnings
• Potential annual profit-sharing contribution in the Southwest Retirement Savings Plan
• Competitive health insurance for you and eligible dependents
• Health plan coverage options starting from the very first day of employment (30 days to select and enroll; retroactive coverage available)

Application deadline

End date: 11/01/2026