Workday Product Owner

Rocket Companies offers an in-person, five-day-a-week work environment in Detroit, MI, with the Workday Product Owner role supporting ongoing HR technology evolution and enterprise learning administration. You will partner closely with People Strategy, Talent, and IT to help configure Workday within delivered functionality, support end users, and manage system updates after go-live. Over time, you will also build familiarity with CRE processes and related systems, while collaborating across teams supporting Salesforce, SharePoint, and Yardi to improve cross-functional workflows.

Responsibilities

• Support Workday implementation activities including requirement gathering, process design, testing, and go-live readiness
• Partner with People Strategy stakeholders to ensure business needs are accurately represented in system design
• Participate in release readiness activities, including regression testing and change communication
• Support and improve core People Strategy processes such as onboarding, compliance, and employee lifecycle administration
• Gather, analyze, and document business requirements, then translate them into Workday configuration recommendations and system solutions
• Administer and support LMS (Absorb), including course and catalog setup, enrollments, and reporting
• Partner with HR and Talent to support learning programs and maintain data consistency
• Collaborate with teams supporting Salesforce, SharePoint, and Yardi to improve cross-functional workflows
• Develop familiarity with CRE processes and related systems over time
• Provide support for Workday and related systems, including troubleshooting, documentation, and escalation to vendors when needed
• Support user access, security roles, and configuration aligned to business needs
• Maintain documentation, training materials, and knowledge base content
• Configure and administer LMS in Absorb, including course/catalog setup, enrollments, learning campaigns, prerequisites, equivalencies, certifications, and completion tracking
• Create and maintain how-to guides, configuration references, process documentation, and end-user training materials in shared knowledge bases
• Identify opportunities for process improvement and system optimization, partnering with stakeholders to implement enhancements
• Perform other duties as assigned

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Information Systems, or a related field, or equivalent practical experience
• 3+ years of hands-on experience supporting HR processes including onboarding, compliance, employee lifecycle administration, talent, or learning programs
• Hands-on experience supporting or administering Workday, including configuration support, business process management, testing, release management, end-user support, process improvement, or transformation initiatives
• Experience gathering, analyzing, and documenting business requirements and translating them into system solutions and process improvements
• Experience supporting system implementations, upgrades, testing activities, and change management initiatives
• Experience administering or supporting Learning Management Systems (Lattice, Absorb, or similar) preferred
• Exposure to Salesforce, Yardi, or other enterprise business applications preferred
• Familiarity working with vendors and implementation partners on system upgrades, issue resolution, and ongoing enhancements
• Industry experience in commercial real estate preferred, particularly within development, construction, leasing, or property management environments
• Knowledge of cloud-based platforms and SaaS applications

Technologies

• Workday
• Absorb
• Lattice
• Salesforce
• SharePoint
• Yardi

Core Competencies

• Communication: clearly communicates information, adapts messaging to the audience, and builds positive working relationships with residents, guests, and team members
• Planning & Organization: manages time and priorities effectively with attention to detail and accuracy
• Problem Solving: addresses routine issues with sound judgment and escalates more complex situations appropriately
• Culture & Ethics: demonstrates integrity, professionalism, and respect to support a positive and inclusive environment
• Technical Skills: applies relevant skills to perform responsibilities and supports team and organizational goals
• Leadership & Accountability: takes ownership, models organizational values, and adapts effectively to change

Work Environment

• Bedrock is an in-person, five-day-a-week workplace with expectations to work on site Monday through Friday during standard business hours unless otherwise specified by the role or designated shift
• Some roles may have flexibility to work remotely on Fridays, depending on business needs, at the Company’s discretion
• Physical requirements: prolonged sitting and computer use; occasional movement between buildings; ability to occasionally lift up to 15 lbs