Baltimore, MD

Product Jobs in Baltimore, MD

3 jobs found

Include remote jobs

14d ago

UX Research Engagement Lead, (Senior Consultant, Business & Product Delivery)

Fearless Solutions Baltimore, MD 🇺🇸 Remote

Baltimore, MD

14d ago

$108k - $182k/yr Full time Consulting Customer Experience Executive Engagement

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Job Description

Responsibilities

Design and lead end-to-end discovery research strategy across two parallel tracks, evaluating permitting workflows across multiple state agencies.
Execute contextual inquiry and on-site observations at government work sites to reveal how processes operate in practice versus how they’re intended to function.
Facilitate interviews and workshops with government staff, municipal partners, licensed professionals, and residents to surface pain points and workarounds.
Translate findings into service blueprints, process maps, functional requirements, and executive reports that inform strategic decisions.
Validate findings with participants before final submission to ensure documentation accurately reflects user realities.
Convert complex, messy workflows into clear narratives and visuals that guide procurement teams, technical staff, and leadership.
Collaborate directly with the client Product Owner to adjust research plans as patterns emerge and communicate progress throughout the engagement.
Ensure all deliverables align with the Quality Assurance Surveillance Plan (QASP) by linking findings to primary research evidence and maintaining methodological rigor.

Requirements

Minimum of seven years of experience in user research, service design, or related discovery roles for complex systems.
Proven track record leading discovery-phase research for intricate, multi-stakeholder services with fragmented processes.
Expertise in field methods such as contextual inquiry and observational research conducted where users work.
Experience producing service blueprints, process flows, or similar artifacts mapping workflows across multiple actors, systems, and handoffs.
Strong ability to synthesize raw research into actionable insights and recommendations for executives, procurement teams, and technical staff.
Portfolio or case studies demonstrating discovery outputs beyond standard usability testing of existing products.
Experience conducting research within state or local government contexts.
Familiarity with permitting, licensing, or rules-based regulatory processes.
Advanced proficiency: capable of performing required actions independently and recognized as a go-to expert within the organization.

Benefits

Flexible, life-friendly schedules
100% medical HSA plan coverage plus HSA contributions
Dental and vision coverage at 100% for you and dependents
Competitive premiums for HMO/PPO and dependents
401(k) with 4% match and immediate vesting
Paid Parental Leave and 12 weeks of paid FMLA
Generous PTO, 11 Federal Holidays, a Birthday Holiday, and Sick Leave
Up to 15 days for Jury Duty and Bereavement Leave
Education, wellness, and technology allowances
Referral bonus: $6K–$12K for each successful referral
Pet insurance and discount plans
Employee Assistance Program (EAP)
Legal support, life insurance, and disability coverage
Performance-based bonuses that recognize both team and individual impact

Work Location & Travel Requirements

This is a fully remote role with location flexibility.
Travel to customer sites for in-person research sessions, contextual inquiry, shadowing, and workshops is required throughout the engagement.
Core working hours are 9:00 AM–5:00 PM Eastern Time for coordination with the client Product Owner.

What’s Next

Introductory Interview: connect with a recruiter to discuss experience, salary expectations, and role details.
Technical Assessment: complete a role-specific task to demonstrate skills in action.
Skills and Business Fit Interview: review assessment findings and discuss approach, values, and alignment with Fearless culture and project needs.
Some roles may include customer interviews as part of project requirements, in addition to background checks and security considerations.

Where You Can Build With Fearless

Fearless currently hires talent residing in these 16 states: Alabama, California, Delaware, District of Columbia, Florida, Georgia, Maryland, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and West Virginia.

Life at Fearless

Fearless Solutions is a digital integration consultancy focused on blending technology, people, and organizational development to solve meaningful problems. We deliver iterative, user-friendly solutions that make tech work better for everyone, anchored by our Purple Culture.

What Makes Us Purple

You are valued as a whole person, not just a title
Work aligned with your strengths and passions
Coaching rather than micromanagement
Autonomy and clarity to make decisions and drive impact
A community that promotes equity, curiosity, and innovation
Work that matters, every day

Fearless Skills and Competencies

Analytical Thinking: interpreting information, breaking down problems, identifying patterns, and deriving solutions
Synthetic Thinking: combining ideas to create new, meaningful understandings
Adaptability: comfortable with change and resilient in the face of shifting demands
Ownership & Accountability: taking responsibility for outcomes
Consultative Advising: articulating client challenges and aligning recommendations with goals
Communicating with Influence: crafting clear, persuasive narratives supported by data
Managing Priorities & Client Alignment: balancing priorities to optimize delivery and client satisfaction

Reasonable Accommodations

Fearless is committed to providing reasonable accommodations for applicants with disabilities. If you require an accommodation to participate in the application or interview process, please contact the Human Resources Department at hr@fearless.tech.

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1mo ago

Project Manager (Senior Product Manager)

System One Baltimore, MD

Baltimore, MD

1mo ago Closed

$65+/hr Contract Partner Management Performance Management Policy Administration

This position is no longer accepting applications (closed Jul 1, 2026).

Job Description

System One offers a collaborative, impact-driven environment for a Senior Product Manager to lead a Medicaid eligibility outcomes initiative. This contract role in Baltimore, MD, is hybrid and pays $65 per hour. You will partner with policy leaders, eligibility operations, and technical delivery teams to define a clear product vision, drive delivery, and measure impact across policy, operations, and technology domains.

Benefits

Health, dental, and vision coverage
Flexible spending accounts
Life insurance and voluntary plans
401(k) retirement plan

Overview

We are seeking a senior-level Product Manager, internally titled Project Manager, to lead the vision and delivery for a Medicaid eligibility outcomes initiative. You will align with program leadership, eligibility operations, and technical delivery teams to ensure improvements are grounded in user needs and measurable results, while maintaining regulatory compliance and security standards.

Responsibilities

Serve as the Senior Product Manager for a cross-functional Medicaid eligibility outcomes pilot team.
Own and refine the product vision for a designated outcome area, ensuring alignment with program goals and compliance constraints.
Define, track, and communicate KPIs tied to beneficiary and worker outcomes, including renewals/retention, reduced administrative burden, fewer procedural terminations, and higher ex parte renewals.
Drive prioritization using user research, performance data, policy needs, and delivery feasibility.
Facilitate stakeholder engagement across program leadership, eligibility staff, IT teams, and external partners; present trade-offs and recommendations.
Translate operational pain points and policy requirements into roadmaps, backlogs, and acceptance criteria.
Partner with engineering, design, human-centered design, analysts, SMEs, and delivery teams from discovery through launch and post-launch measurement.
Turn research outputs such as journey maps and service blueprints into prototypes and implementable improvements.
Ensure solutions meet applicable regulations and standards including CMS Medicaid regulations, Section 508/WCAG accessibility, and privacy/security obligations.
Support agile, iterative delivery and help build sustainable product practices.
Follow security, change control, and PMO processes.

Requirements

Bachelor’s degree in Engineering, Computer Science, Information Systems, Business, or related field.
Minimum 2 years of Product Management experience.
7+ years of Product Management experience, including 3+ years in complex, regulated, or large-scale environments (government, healthcare, financial services, etc.).
2+ years in a product lead capacity owning product vision, roadmap, and end-to-end prioritization.
Proven track record launching a digital feature or product end-to-end with measurable outcomes.
Strong ability to navigate policy, operational, legal/regulatory, and technical constraints in stakeholder-heavy environments.
Excellent written and verbal communication skills for executive, frontline, and technical audiences.
Experience translating needs into clear requirements, user stories, and acceptance criteria.

Preferred Qualifications

Medicaid or public benefits experience (CHIP, SNAP, TANF), including eligibility workflows, renewals/redeterminations, ex parte, and procedural terminations.
Product experience in public-sector benefits, marketplaces, civic tech, or mission-driven organizations.
Familiarity with public-sector compliance and modernization practices (USDS/18F-style delivery).
Experience partnering with human-centered design or service design teams.
Experience defining and managing OKRs/KPIs and using analytics or experimentation to guide prioritization.
Experience with AI-assisted workflows or automation in regulated environments, with responsible AI and equity considerations.
Certifications such as CSPO, SAFe PO/PM, Pragmatic Institute, or similar programs.

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1mo ago

Product Manager

POMPEIAN INC Baltimore, MD

Baltimore, MD

1mo ago Closed

$75k - $95k/yr Full time Marketing Partner Management Product Management

This position is no longer accepting applications (closed Jul 1, 2026).

Job Description

Pompeian Inc is seeking a Product Manager to steward its Private Label portfolio from concept through launch in a hybrid Baltimore setting. This role collaborates closely with Sales, Quality, Regulatory, Operations, and Marketing to ensure on-time delivery and that all artwork approvals meet specifications and customer standards.

Responsibilities

Act as the primary contact for all Private Label activities and oversee commercialization for select items across Innovation, Sales, Quality, Regulatory, and Operations.
Develop and manage project timelines and trackers, keeping all stakeholders aligned and informed.
Ensure artwork is produced accurately and on time, aligned with specifications, regulatory requirements, and customer standards.
Review artwork for accuracy of nutritionals, claims, ingredients, dyelines, UPC placement, and related details.
Coordinate among Graphic Designers, Regulatory, Quality, printers, and packaging vendors.
Partner with Sales and Innovation to move new items from ideas to samples, approvals, and launch.
Coordinate samples, packaging requirements, artwork routes, and internal reviews.
Track customer requests and manage deadlines.
Own the end-to-end item setup process.
Create and track UPCs, item numbers, pack information, pallet details, and system data.
Collaborate with Operations and Finance to ensure accuracy.
Build, update, and maintain sales slides and sell sheets.
Support Sales in preparing for customer meetings and line reviews.
Maintain an organized library of item information.
Track ingredient lists, label copy, claims, certifications, COAs, and specs.
Ensure packaging meets all regulatory and customer requirements before final artwork release.
Support responses to customer quality requests.
Align with Operations on production timing, packaging, inventory, and launch status.
Manage packaging transitions and reformulations.
Communicate risks and timeline changes proactively.
Maintain a comprehensive tracker of all items, timelines, statuses, and ownership.
Identify opportunities to streamline processes and reduce bottlenecks.
Provide summary updates to Innovation and Sales leadership.
Align with the company's mission, goals, and values and ensure environmental projects meet company objectives.
Perform all other duties and tasks as assigned.

Requirements

A bachelor's degree in business, marketing, or a related field is required.
Typically 1 to 3+ years of experience in product management, project coordination, or related roles.
Proven project management skills.
Strong attention to detail, especially with artwork, specifications, and data.
Experience working cross-functionally with Operations and Marketing teams.
Proficiency in PowerPoint and Excel is required.
Excellent verbal and written communication skills with strong organization and multitasking abilities.

Technologies

PowerPoint
Excel

Benefits

Salary range starting at $75,000 – $95,000 with opportunities for advancement
401K
401K matching
Health, Vision, and Dental insurance with 100% monthly premium funded by Pompeian for a single or family plan
Health Reimbursement Account
Paid vacation, 40 hours paid sick leave, 9 paid holidays, and 2 paid floating holidays
Annual safety shoe allowance
Paid time off for Jury Duty, Bereavement Leave, and Volunteer Events
Employee Referral Bonus Program
Free Employee Assistance Program for employees and household members
Employee-led programs for wellness, diversity, and planned community events
Educational Assistance Program
Family Scholarship Program
Opportunity to work with a 2025 USA Today Top Workplace, a 2026 Top Workplace in manufacturing, compensation & benefits, and one of Maryland’s healthiest businesses

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Product Jobs in Baltimore, MD

UX Research Engagement Lead, (Senior Consultant, Business & Product Delivery)

Project Manager (Senior Product Manager)

Product Manager

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