Digital Product Manager

At Kohler’s Ann Sacks brand, the Digital Product Manager will shape the eCommerce and digital roadmap, translating business priorities into features and releases. This role leads backlog ownership, agile delivery cadence, and cross‑functional collaboration across CMS, DAM, PIM, analytics, and commerce integrations to elevate online selling and brand storytelling.

Location

• Portland, OR (onsite)

Compensation

• USD 107,650 - 166,650 per year

Responsibilities

• eCommerce Roadmap Support & Product Planning: Co-develop and maintain a rolling 12-month eCommerce and digital roadmap. Translate business priorities into epics, user stories, and delivery plans. Balance quick wins with longer-term capabilities to improve site experience, product discovery, and conversion.
• Backlog Ownership & Agile Delivery Cadence: Own backlog intake, refinement, prioritization recommendations, dependency mapping, and story readiness across eCommerce and digital initiatives. Facilitate agile ceremonies, coordinate UAT, release readiness, and launch communications; identify risks and trade-offs.
• Digital Platform & eCommerce Capability Ownership (CMS / PIM / Analytics / Commerce): Drive enhancements across Ann Sacks’ digital ecosystem with a focus on product storytelling and online selling. CMS (AEM): optimize content authoring workflows, landing pages, campaign pages, and storytelling experiences; support homepage, category pages, and inspiration content to drive conversion and brand engagement. DAM: ensure high-quality imagery and asset governance for merchandising and visual storytelling.
• Digital Tools & Commerce Enablement: Support the implementation of tools that enhance eCommerce operations and customer experience, including product sampling workflows, trade account experiences and pricing visibility, lead generation and showroom appointment tools, and content/merchandising workflows. Collaborate with IT and platform owners to deliver backlog items.
• Measurement Enablement & Performance Insights: Define KPI definitions and tracking aligned to eCommerce performance; partner with Data & Analytics to ensure accurate event tracking and taxonomy. Provide reporting on customer journeys, product and category performance, content effectiveness, and merchandising impact; support CRO, SEO, and content strategy.
• Change Adoption & Enablement: Create release notes, user guides, and training materials for eCommerce and content teams. Enable merchandising and marketing to effectively use CMS, DAM, and product tools. Establish feedback loops with users to continuously improve workflows and site performance.

Requirements

• Bachelor’s degree in business, Information Systems, IT, Analytics, or equivalent experience preferred.
• Minimum 5 years of experience in digital product management, eCommerce product ownership, or digital platform delivery.
• Proven experience managing backlogs, writing user stories, coordinating UAT, and supporting agile delivery.
• Experience with eCommerce platforms and digital merchandising concepts (product discovery, PDP optimization, conversion funnels) required.
• Experience with enterprise platforms (CMS/DAM/PIM/analytics); Adobe ecosystem (AEM) strongly preferred.
• Strong ability to translate between business (merchandising, marketing, sales) and technical teams.
• Familiarity with product data, catalog management, and content-driven commerce experiences.
• Experience supporting implementation of tools beyond the website (e.g., merchandising tools, CRM enhancements, workflow platforms).
• Advanced communication skills required to navigate a variety of stakeholders across complex projects.

Technologies

• Adobe Experience Manager (AEM)
• CMS
• DAM
• PIM
• Analytics

Benefits

• Day 1 benefits
• Performance bonus / variable incentive compensation