intermediate technical product manager

Intermediate Technical Product Manager role based in Nashville, TN with onsite expectations at Starbucks.

Responsibilities

• Set product value and direction by aligning business and technical objectives
• Establish clear priorities and define product health/performance metrics and KPIs
• Translate needs into delivery-ready work by writing epics and user stories
• Define acceptance criteria and non-functional requirements, including performance, scalability, resilience, usability, accessibility, security, and continuity
• Clarify tradeoffs, dependencies, and constraints to keep scope buildable
• Drive delivery and outcomes through iterative Agile practices
• Partner with design and engineering on sizing and planning
• Remove blockers, facilitate user review and acceptance, and ensure post-launch monitoring
• Measure feature success after launch to improve product health and iteration quality

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Business, or a related field (or equivalent experience)
• 4+ years using analytics/optimization tools to inform product planning and prioritization
• 4+ years partnering with design and engineering to deliver customer-facing features
• 4+ years building roadmaps and backlogs, writing user stories, and coordinating conflicting requirements in a fast-paced environment
• 4+ years industry experience in a technology environment delivering complex products
• 7+ years delivering complex products in a technology environment, including cross-team roadmaps and technically complex features
• Recent experience building for web and/or mobile, plus the ability to read and understand code (prior programming experience is a plus)
• 5+ years of hands-on product planning: technical roadmaps, story outlines, acceptance criteria, and backlog refinement at scale
• Strong ability to influence without authority, communicate clearly, and stay organized while managing competing priorities
• Deep familiarity with Agile practices and tools

Benefits

• Medical, dental, and vision
• Basic and supplemental life insurance
• Short-term and long-term disability
• Paid parental leave
• Family expansion reimbursement
• Paid vacation from date of hire*
• Sick time (accrued at 1 hour for every 25 hours worked)
• Eight paid holidays
• Two personal days per year
• Participation in a 401(k) retirement plan with employer match
• Discounted company stock program (S.I.P.)
• Starbucks equity program (Bean Stock)
• Incentivized emergency savings
• Financial well-being tools
• 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
• Student loan management resources
• Access to other educational opportunities
• Backup care
• DACA reimbursement
• Backup care and DACA reimbursement

Location: Nashville, TN (onsite) | Experience: 4+ years | Salary: USD 107,800 - 179,800 per year