Principal Product Owner / Architect

The Principal Product Owner / Architect is a dual-mandate role that brings cross-segment product strategy together with solution architecture. This position leads unified planning and architectural governance across Pharmacy, PCO, Home Solutions, and Humana Military to deliver integrated, interoperable health solutions across the care continuum.

Unified cross-segment product and architecture ownership

• Define and own a unified cross-segment product roadmap that balances segment-specific priorities against shared platform investments, and communicate trade-offs to leadership.
• Own and continuously evolve a shared platform product roadmap spanning Pharmacy, PCO, Home Solutions, and Humana Military.
• Balance segment-specific demands with enterprise platform investments by facilitating structured prioritization across competing segment needs, with clear communication of decisions and rationale to executives and delivery teams.
• Serve as the architectural decision-maker for cross-segment initiatives, including acting as the final arbiter on cross-segment feature scope and dependency sequencing.

Reference architectures, standards, and integration contracts

• Establish and maintain reference architectures, design patterns, and integration standards applicable across all four CenterWell segments.
• Produce and maintain reference architectures, integration patterns, and design standards that guide delivery teams across all four segments.
• Define integration contracts, API standards, and domain boundaries for cross-segment data flows spanning pharmacy, clinical, home health, and military health domains.
• Author architectural decision records (ADRs) that capture context, alternatives considered, and governing rationale for reuse by future teams.

Discovery, workshops, checkpoints, and governance participation

• Conduct cross-segment discovery sessions, design workshops, and architecture reviews to surface shared needs, resolve competing priorities, and prevent duplicative build.
• Lead architecture checkpoints and risk reviews for cross-segment initiatives, and represent the combined product and architecture perspective in governance forums (ARB, TRB, MOR).
• Translate product vision into architectural runways and delivery-ready specifications that engineering teams across segments can execute immediately.
• Lead architecture and product checkpoints for cross-segment solutions.

Backlog leadership for shared platforms

• Own and prioritize top-level product backlogs for shared platforms, partnering with segment product owners to decompose initiatives into delivery-ready user stories with clear acceptance criteria and non-functional requirements (NFRs).
• Partner with segment-level product owners to decompose epics into executable user stories, including architectural constraints and measurable NFRs.
• Ensure integration standards and architectural constraints are reflected in delivery-ready specifications that teams can act on across segment operating rhythms.

Reuse, platform consolidation, and stakeholder alignment

• Identify and steward opportunities for component and pattern reuse across segments, and build the case for platform consolidation where segment convergence creates lasting efficiency.
• Proactively identify opportunities to reuse components, services, and architectural patterns across segments.
• Evangelize shared capabilities over duplicated build, including building quantitative business cases for platform consolidation to reduce long-term technical debt.
• Serve as the primary liaison between segment business leaders, engineering leads, EA Activation, security, data, and the enterprise CIO organization, acting as the primary connector for cross-functional alignment.
• Translate complex architectural and product decisions into narratives appropriate for audiences from PI planning rooms to executive briefings, maintaining alignment across four distinct segment operating rhythms.

Security, privacy, and regulatory alignment

• Ensure designs conform to enterprise security, privacy, and regulatory requirements including HIPAA/PHI, ONC interoperability rules, and DoD/TRICARE data standards where applicable.
• Ensure observability, data lineage, and end-to-end data protection for shared assets spanning pharmacy benefit, clinical EMR, home health operational, and military health domains on Snowflake, Databricks, and Azure data platforms.

Required qualifications

• Bachelor's Degree in Computer Science, Information Systems, or a related field.
• 10+ years of progressive IT experience spanning product management, solution architecture, or a meaningful combination of both disciplines.
• 5+ years of solution architecture or senior product ownership experience within healthcare IT, including demonstrated delivery in regulated environments (HIPAA/PHI, HITECH); experience across payer, provider, pharmacy, or government health domains preferred.
• Proven track record owning and prioritizing cross-functional product backlogs and roadmaps across multiple business lines or segments simultaneously, including managing competing stakeholder demands at the executive level.
• Hands-on architecture experience with Azure services (Azure API Management, Event Hub, Service Bus, Azure Data Factory, AKS, Azure AD/Entra ID) and working knowledge of Snowflake or Databricks data platform patterns.
• Deep competency in API design and governance, event-driven architecture, and microservices patterns, including experience with FHIR R4 and HL7 interoperability standards in healthcare contexts.
• Demonstrated ability to produce reference architectures, architectural decision records (ADRs), and solution blueprints consumed by multiple engineering delivery teams.
• Experience participating in and translating output from enterprise governance forums (ARB, TRB, MOR or equivalent) into actionable product and architecture direction.
• Proficiency in agile and SAFe delivery models, including backlog management, PI planning, iteration ceremonies, and dependency management across agile release trains.
• Executive-level communication skills to synthesize complex architectural and product trade-offs into clear, concise recommendations for senior and C-suite audiences.

Technology stack

• Azure API Management, Event Hub, Service Bus, Azure Data Factory, AKS, Azure AD/Entra ID
• Snowflake, Databricks
• FHIR R4, HL7
• HIPAA/PHI, HITECH
• ONC interoperability rules, DoD/TRICARE data standards
• Azure OpenAI, Amazon Bedrock, Vertex AI
• LLMOps, MLOps
• FDA SaMD guidance, ONC AI framework
• SAFe, Event-driven architecture, microservices patterns

Generative and agentic AI experience

• Demonstrated experience incorporating AI/ML capabilities into product strategy and architectural design, including Generative AI use cases such as clinical document NLP, prior authorization automation, member-facing conversational AI, or care gap identification.
• Working knowledge of LLM integration patterns including RAG, prompt engineering, knowledge management, and fine-tuning; ability to evaluate platform options (Azure OpenAI, Amazon Bedrock, Vertex AI) and make informed build/buy/integrate recommendations.
• Depth in agent orchestration: planning loops, tool/function calling, multi-agent coordination, and human-in-the-loop override workflows, especially for clinically sensitive or compliance-gated outputs.
• Familiarity with MLOps/LLMOps practices, including model lifecycle governance, observability, evaluation frameworks, and cost/performance optimization at enterprise scale.
• Understanding of enterprise AI guardrails including responsible AI principles, bias mitigation, policy enforcement, and regulatory considerations specific to healthcare (FDA SaMD guidance, ONC AI framework).

Benefits

• Medical, dental and vision benefits
• 401(k) retirement savings plan
• Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• Short-term and long-term disability
• Life insurance

Work at home and remote requirements

• Home or Hybrid Home/Office employees must provide internet service meeting minimum criteria of 25 Mbps download and 10 Mbps upload; wireless, wired cable or DSL connection is suggested.
• In certain roles, Humana notes the minimum recommended internet speed may not be sufficient for business needs.
• Humana reserves the right to require associates to upgrade their internet service if necessary.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel

Although this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Schedule and compensation

• Weekly scheduled hours: 40
• Pay range: $172,200 - $236,900 per year
• Bonus incentive plan: eligible based upon company and/or individual performance

Application deadline

08-24-2026