Synkwise is hiring a Senior Product Manager (Product) for a full-time hybrid role in Camas, WA.

Lead product initiatives end-to-end: early discovery through design, development, testing, and release
Keep Jira fully functioning and moving
Translate complex customer and business problems into clear epics, workflows, and actionable requirements
Center real-world customer needs in product decisions
Partner with design and engineering to deliver intuitive, consistent, and scalable product experiences
Identify unclear requirements, unnecessary complexity, and potential usability issues before development
Drive structure and momentum across backlog refinement, sprint planning, product reviews, and retrospectives
Collect insights from customers and cross-functional teams including Customer Success, Sales, Clinical, Compliance, and Engineering
Evaluate opportunities using customer impact, feasibility, and long-term strategic value
Create practical SOPs and product documentation people can understand and use
Write clear, customer-friendly release notes explaining what changed and why it matters

2+ years experience leading SaaS products from discovery through release
Strong product judgment to uncover the real problem behind a request
Ability to turn complex ideas into clear requirements and practical solutions
Technical fluency and ability to collaborate effectively with engineering and QA
Strong eye for intuitive workflows, thoughtful design, and excellent user experiences
Experience managing product backlogs and working in an Agile environment
Clear communication and confidence working across teams
High ownership, curiosity, and adaptability

Use tools such as ChatGPT, Claude, Figma, Jira, GitHub, and AI-assisted prototyping platforms to explore ideas and sharpen requirements
Support accelerated research and collaboration with design and engineering
No need to be an expert in every tool; curiosity and willingness to experiment are expected
Product development starts with understanding customers, asking the right questions, challenging assumptions, and focusing on problems worth solving

Experience with complex B2B SaaS platforms involving multiple workflows, roles, and user types
Experience building products for frontline teams in fast-moving operational environments
Background in regulated or mission-critical software where accuracy and reliability matter
Experience simplifying complicated processes through strong product and UX decisions
Experience with product analytics, customer insights, and feature-adoption measurement
Experience shipping AI-powered features or workflow automation
Exposure to integrations, APIs, permissions, and data-heavy products
Comfort with Figma, prototyping, or close collaboration with product designers
Healthcare technology and clinical workflows experience, including long-term care

Submit a resume and a brief cover letter explaining why you’re a strong fit for Synkwise and this Senior Product Manager position
Include examples of products, workflows, features, prototypes, or SaaS experiences you helped bring from concept through release
Selected candidates should expect a practical product exercise during the interview process
The exercise will evaluate a real-world SaaS workflow: identify user and UX challenges, propose improvements, and translate improvements into actionable product requirements

Product Manager

Job Description