Shape product outcomes for athenahealth by leading front-end and performance initiatives for athenaClinicals.

Define product vision, business cases, and the product roadmap.
Act as Product Owner for assigned scrum teams by defining epics and user stories, prioritizing the backlog, and making trade-offs across customer value, scope, timing, and technical constraints.
Partner with the team to define the end-to-end product development lifecycle, including problem definition, requirements, user experience, objectives and key results, delivery, and measurement of customer and business outcomes.
Establish and monitor performance measures to provide visibility into product outcomes, risks, and improvement opportunities.
Use inputs including market conditions, customer needs, product dependencies, and business value to guide prioritization and product investment decisions.
Collaborate with product and engineering teams to deliver new features using shared front-end software, design libraries, and observability tools.
Serve as a subject matter expert in physician and care team user experience and web application development best practices.
Lead AI-native product development using AI across discovery and design, development, testing, and post-release iteration.
Share AI learnings, frameworks, and reusable patterns to expand AI adoption across the broader R&D organization.

Bachelor’s degree in Computer Science, Information Systems, Engineering, or Business, or equivalent practical experience.
5–10 years of experience in product management, technical product management, business analysis, or software delivery in an agile environment.
Experience in healthcare or healthcare technology.
Experience with web application technologies including React and GraphQL, plus observability tools including Chrome DevTools and Datadog.
Experience working with Agile or Scrum product development teams.
Ability to analyze complex problems using qualitative and quantitative evidence to develop scalable product solutions.
Clear written and verbal communication skills for customers, senior leaders, and cross-functional partners.
Experience using AI tools (examples: Claude, Copilot, ChatGPT, Figma Make) to accelerate work such as drafting requirements, synthesizing feedback, creating specifications or prototypes, or analyzing data with appropriate human review.
Ability to travel up to 10–15% annually for client site visits, conferences, and trainings.

Lead Clinicals Front End and Application Performance product areas.
Build a modern front-end architecture and improve speed and responsiveness of the current user experience for physicians and care teams.
Based in Boston, MA (hybrid); reports to the Product Management Director within athenaClinicals.

The Clinical Foundations team builds shared capabilities that support athenahealth’s electronic health record products.
Focus areas include application usability and performance, with a goal of a faster, more reliable athenaOne for every physician and care team.
Partners with Product, Engineering, UX, Cloud Engineering and Operations, and Client Technology to understand client needs and deliver user experiences.

Health and financial benefits plus location-specific perks including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces (some offices welcome dogs).
Flexibility to encourage a better work-life balance.
Sponsorship of events throughout the year, including book clubs, external speakers, and hackathons.
Culture focused on learning, support of an engaged team, and an inclusive environment where employees are valued.

Product Manager

Job Description