Product Manager - UX, AI Workflows

FreeWheel, a Comcast company, is seeking a Product Manager with an emphasis on UX to strengthen platform workflows and help shape product strategy. In this role, you will collaborate with Design and Engineering to translate customer needs into clear requirements, prioritize work, and continuously improve the user experience using data and feedback.

Key Responsibilities

• Own roadmap definition, prioritization, and execution for defined user experience areas within the FreeWheel platform.
• Partner with UX Design to identify customer problems, evaluate opportunities, and define product requirements.
• Work with Engineering to balance customer value, technical feasibility, and delivery timelines.
• Coordinate with other Product Managers to ensure related initiatives align with user experience expectations.
• Define and improve end-to-end user workflows that enable customers to complete critical tasks.
• Collect insights from customers, user research, analytics, and internal stakeholders to support product decisions.
• Write clear product requirements and communicate priorities to cross-functional teams.
• Make tradeoff decisions across usability, business impact, and implementation complexity.
• Measure outcomes and use data and customer feedback to continuously improve the user experience.
• Participate in product planning and strategy discussions while executing against broader organizational priorities.
• Build strong working relationships across Product, Design, Engineering, Customer Success, and other stakeholder groups.

Requirements

• 3-5 years of product management experience building and launching software products.
• Experience owning features, workflows, or product areas from discovery through delivery.
• Customer empathy and curiosity about how users accomplish their goals.
• Proven ability to partner closely with designers and engineers across the product development lifecycle.
• Capability to define requirements, prioritize work, and make informed tradeoff decisions.
• Excellent written and verbal communication skills.
• Comfort operating in environments where requirements and priorities may evolve.
• Experience using customer feedback, analytics, and other data sources to inform product decisions.
• Experience working on enterprise software, SaaS products, or workflow-driven applications.
• Strong understanding of UX principles and user-centered product development.
• Familiarity with design systems, interaction design concepts, and usability best practices.
• Experience working with user research and behavioral analytics.
• Exposure to AI-powered experiences, workflow automation, copilots, or agentic product patterns.
• Interest in how AI is shaping user behavior, workflows, and product experiences.
• Advertising technology, media technology, or related industry experience is a plus.

Technologies

• Advertising Technologies
• Artificial Intelligence Technologies
• Product Management
• Software as a Service (SaaS)
• User Experience (UX) Design

Location and Compensation

• Location: New York, NY (onsite)
• Salary: USD 123,387 - 185,080 per year
• Minimum Experience: 3 years
• Education: Bachelor's Degree

Company Expectations (All Employees)

• Understand Operating Principles and use them as guidelines for day-to-day work.
• Own the customer experience, putting customers first and enabling seamless digital options across touchpoints.
• Know your stuff through continuous learning, direct engagement with users, and advocacy for products and services.
• Win as a team by working collaboratively and welcoming new ideas.
• Be an active participant in the Net Promoter System by joining huddles, making call backs, and elevating opportunities to improve for customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what is right for each other, customers, investors, and communities.