Product Operations & Enablement Manager

Shape how Elsevier’s Global Product organization plans, executes, and decides. As the Product Operations & Enablement Manager, you will drive operational excellence by building scalable processes, strengthening visibility across product and innovation portfolios, and enabling teams with the frameworks, tools, and communications they need to move work forward with clarity.

Elsevier is a global leader in information and analytics, helping researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Elsevier Health applies innovation and facilitates insights that support more informed decision-making for customers across global health.

What you’ll do

• Own and continuously optimize the product management tool stack, including roadmap practices, standards, and adoption across teams.
• Standardize enterprise product development processes where it adds value, while keeping flexibility for different product contexts.
• Define and report operational and enterprise metrics that demonstrate product team effectiveness and efficiency.
• Partner with Innovation to implement frameworks, templates, and tools that improve portfolio visibility, planning, governance, and execution.
• Track innovation initiative progress, surface risks and dependencies, and connect outcomes to leadership priorities.
• Create executive-ready communications that translate product and innovation work into clear business updates.
• Manage operating cadences, including portfolio reviews, status reporting, risk management, decision logs, and escalation routes.
• Connect product strategy to execution across Product, Engineering, Marketing, Sales, Global Product Operations, and Innovation.

What you bring

• 5+ years of experience in product operations, product management, business operations, or a related field.
• Experience designing and implementing scalable processes that improve team efficiency.
• Strong analytical skills to organize and interpret quantitative and qualitative product data.
• Excellent written and verbal communication, including stakeholder-ready narratives.
• Experience managing product tools such as Aha!, Jira, Pendo, Productboard, or similar.
• Ability to work cross-functionally and influence outcomes without direct authority.
• Comfort with ambiguity and matrixed organizations, structuring early-stage or fast-moving work.
• Experience with AI-assisted workflows, rapid experimentation, or design thinking.

Tools you’ll use

• Aha!
• Jira
• Pendo
• Productboard

Benefits and working rhythm

• Promote a healthy work-life balance across the organization
• Shared parental leave
• Study assistance
• Sabbaticals
• Flexible hours

Location: New York, NY (hybrid)
Compensation: USD 104,900 - 192,200 per year

Working pattern: Flexible hours, with flexibility to fit your schedule while working when you are most productive.