Product Operations Specialist -Marketing

This role supports Product Management with launching products, setting up items, coordinating packaging projects, managing retailer systems, and aligning cross-functional operations.

Responsibilities

• Assist in executing new product launches from item setup to market introduction.
• Coordinate cross-functional timelines and deliverables for launches and item readiness.
• Support the Product Manager with launch documentation, item setup requirements, and retailer onboarding.
• Track launch milestones and communicate status updates across departments.
• Support product transition initiatives, item changes, discontinuations, and line extensions.
• Manage and maintain retailer item setup platforms and data portals including Walmart Retail Link, Target Partners Online, 1WorldSync, Syndigo, GS1 systems, plus additional retailer portals and syndication platforms.
• Assist with retailer item submissions, updates, maintenance, and troubleshooting.
• Ensure product specifications, dimensions, packaging details, imagery, and nutritional data are current and accurate.
• Coordinate setup and syndication of product content for retail and e commerce channels.
• Maintain retailer compliance documentation and item setup accuracy.
• Assist with packaging updates, including specification changes, artwork coordination, and version tracking.
• Coordinate packaging approvals and communications between design, regulatory, QA, packaging vendors, and operations teams.
• Support development and upkeep of product specifications, packaging documentation, and product databases.
• Help manage packaging timelines to meet launch deadlines and retailer requirements.
• Coordinate product sample requests and support commercialization readiness activities.
• Maintain accurate product databases, item setup trackers, launch documents, and specification files.
• Organize and maintain packaging archives, retailer forms, UPC information, and product assets.
• Support creation and maintenance of SOPs, process documentation, and workflow tools.
• Assist with reporting, data validation, and operational audits as needed.
• Support invoice processing, project tracking, and vendor coordination related to packaging and product operations.
• Assist with meeting coordination, launch recaps, and internal communications.

Requirements

• 2–3 years of experience in product operations, product coordination, item setup, packaging coordination, retail operations, or CPG product support roles.
• Background in consumer packaged goods, food and beverage, retail, or consumer brands strongly preferred.
• Experience with retailer item setup and product data syndication platforms (required).
• Strong organizational and project coordination skills.
• Ability to manage multiple projects, deadlines, and priorities simultaneously.
• High attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Ability to work cross-functionally across departments and external partners with a collaborative, solutions-oriented mindset.
• Proficiency in Microsoft Excel, PowerPoint, Outlook, and Teams.
• Experience with project management tools such as Asana, Monday.com, Wrike, or similar platforms preferred.
• Experience managing product documentation, databases, and digital assets.

Technologies

• Walmart Retail Link
• Target Partners Online
• 1WorldSync
• Syndigo
• GS1 systems
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook
• Microsoft Teams
• Asana
• Monday.com
• Wrike

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Application questions

• Do you have 2+ years of experience in product operations, retail operations, item setup, or CPG product support? Yes / No
• Do you have experience working with product item setup or product data systems (e.g., Walmart Retail Link, Target Partners Online, GS1, Syndigo, or 1WorldSync)?
• Do you have experience maintaining or updating product information such as SKUs, UPCs, specifications, dimensions, or packaging data? Yes / No

Experience

• Marketing: 1 year (Preferred)
• Product marketing: 1 year (Preferred)

Location and work arrangement

• Location: Doral, FL (onsite)
• Work arrangement: In person
• Ability to commute: Miami, FL (Preferred)