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Job Description

Hybrid contract Product Owner role focused on Statements & Vendor Notices for a financial services initiative.

Responsibilities

  • Lead business discovery and requirements-gathering with cross-functional stakeholders.
  • Define, prioritize, maintain, and govern the project backlog through the full implementation lifecycle.
  • Convert business needs into epics, features, user stories, and detailed acceptance criteria.
  • Facilitate backlog refinement, stakeholder reviews, and requirement validation discussions.
  • Partner with the Project Manager on scope, dependencies, risks, assumptions, and delivery milestones.
  • Act as the primary business liaison among internal stakeholders, technology delivery teams, and vendor partners.
  • Ensure requirements and delivered functionality align to business goals, operational needs, and applicable regulatory requirements.
  • Support user acceptance testing (UAT), including test-scenario development, defect triage, stakeholder coordination, and validation of completed functionality.
  • Support implementation planning, readiness activities, and post-implementation stabilization as needed.
  • Maintain clear documentation covering decisions, requirements, priorities, and changes across the project lifecycle.

Requirements

  • 5+ years Product Owner experience, preferably in complex technology implementations within financial services.
  • 8+ years experience in software development, software delivery, business analysis, product management, or a related technology field.
  • Proven experience creating, prioritizing, and managing Agile backlogs.
  • Demonstrated ability to write epics, features, user stories, acceptance criteria, and functional requirements.
  • Track record partnering with Project Managers on complex, cross-functional implementation efforts.
  • Experience supporting vendor conversions, platform migrations, enterprise technology implementations, or large-scale business transformation efforts.
  • Knowledge of statement delivery, customer or member notices, correspondence, document composition, or related operational communication processes.
  • Strong stakeholder management, facilitation, communication, and decision-making skills.
  • Ability to balance business priorities, technical constraints, regulatory requirements, and delivery timelines.

Preferred Qualifications

  • Banking or credit union (or broader financial institution) experience.
  • Experience with core banking platforms and third-party financial-services technology solutions.
  • Experience supporting core banking platform implementations, conversions, or integrations.
  • Experience with statements, notices, document-composition solutions, or customer communication platforms.
  • Familiarity with regulatory communications, account statements, notices, disclosures, and customer or member correspondence requirements.
  • Experience working with external software vendors and implementation partners.

Compensation

  • Pay range: $50-$60/hr (Washington).
  • Employment: W2 plus benefits.
  • Base pay may vary based on job-related knowledge, skills, candidate location, and experience.

Benefits

  • W2 plus benefits
  • Medical, dental, and vision insurance
  • 401k

Location and Work Authorization

  • Location: Tukwila, WA (hybrid)
  • Job type: contract
  • Applicants must live in Washington State and be currently authorized to work in the United States on a full-time basis.
  • The employer will not sponsor applicants for work visas.
  • The employer may not have resources available to support STEM OPT training requirements.
  • No C2C (Pivotal does not accept unsolicited applications or resumes from third-party recruiters/agencies).

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