Product Owner, Statements & Vendor Notices

Hybrid contract Product Owner role focused on Statements & Vendor Notices for a financial services initiative.

Responsibilities

• Lead business discovery and requirements-gathering with cross-functional stakeholders.
• Define, prioritize, maintain, and govern the project backlog through the full implementation lifecycle.
• Convert business needs into epics, features, user stories, and detailed acceptance criteria.
• Facilitate backlog refinement, stakeholder reviews, and requirement validation discussions.
• Partner with the Project Manager on scope, dependencies, risks, assumptions, and delivery milestones.
• Act as the primary business liaison among internal stakeholders, technology delivery teams, and vendor partners.
• Ensure requirements and delivered functionality align to business goals, operational needs, and applicable regulatory requirements.
• Support user acceptance testing (UAT), including test-scenario development, defect triage, stakeholder coordination, and validation of completed functionality.
• Support implementation planning, readiness activities, and post-implementation stabilization as needed.
• Maintain clear documentation covering decisions, requirements, priorities, and changes across the project lifecycle.

Requirements

• 5+ years Product Owner experience, preferably in complex technology implementations within financial services.
• 8+ years experience in software development, software delivery, business analysis, product management, or a related technology field.
• Proven experience creating, prioritizing, and managing Agile backlogs.
• Demonstrated ability to write epics, features, user stories, acceptance criteria, and functional requirements.
• Track record partnering with Project Managers on complex, cross-functional implementation efforts.
• Experience supporting vendor conversions, platform migrations, enterprise technology implementations, or large-scale business transformation efforts.
• Knowledge of statement delivery, customer or member notices, correspondence, document composition, or related operational communication processes.
• Strong stakeholder management, facilitation, communication, and decision-making skills.
• Ability to balance business priorities, technical constraints, regulatory requirements, and delivery timelines.

Preferred Qualifications

• Banking or credit union (or broader financial institution) experience.
• Experience with core banking platforms and third-party financial-services technology solutions.
• Experience supporting core banking platform implementations, conversions, or integrations.
• Experience with statements, notices, document-composition solutions, or customer communication platforms.
• Familiarity with regulatory communications, account statements, notices, disclosures, and customer or member correspondence requirements.
• Experience working with external software vendors and implementation partners.

Compensation

• Pay range: $50-$60/hr (Washington).
• Employment: W2 plus benefits.
• Base pay may vary based on job-related knowledge, skills, candidate location, and experience.

Benefits

• W2 plus benefits
• Medical, dental, and vision insurance
• 401k

Location and Work Authorization

• Location: Tukwila, WA (hybrid)
• Job type: contract
• Applicants must live in Washington State and be currently authorized to work in the United States on a full-time basis.
• The employer will not sponsor applicants for work visas.
• The employer may not have resources available to support STEM OPT training requirements.
• No C2C (Pivotal does not accept unsolicited applications or resumes from third-party recruiters/agencies).