Senior International eCommerce Product Manager

Own international eCommerce product strategy and localization for UK, EU, and France markets from Houston.

Responsibilities

• Own and prioritize the international eCommerce product roadmap across UK, EU, and France, aligning delivery with business objectives and regional growth strategies
• Lead end-to-end localization for the France eCommerce experience, including language, UX/UI, pricing, payments, taxation (TVA), and regulatory compliance
• Define, optimize, and evolve B2B and B2C customer journeys for trade professionals, wholesale partners, and direct-to-consumer customers
• Partner with engineering teams to configure, implement, and enhance enterprise eCommerce platforms, including Adobe Commerce, Salesforce Commerce Cloud, and Shopify Plus
• Collaborate with regional marketing, sales, and merchandising to launch localized products, promotions, and content
• Convert business and stakeholder requirements into product documentation, user stories, and acceptance criteria
• Use customer behavior, market trends, and competitive insights to guide EU and French product decisions
• Track and improve KPIs including conversion rate, AOV, retention, and NPS
• Ensure compliance with EU digital requirements including GDPR, accessibility standards, and consumer protection obligations
• Act as the primary liaison between Houston headquarters and European stakeholders to maintain strategic alignment and execution clarity
• Mentor and support junior product managers and help establish eCommerce product management best practices
• Work effectively across functions to resolve complex problems and deliver organizational goals
• Model and follow Visual Comfort Company Values, including dependability, punctuality, and adherence to agreed work schedules while collaborating in the workplace

Requirements

• 5+ years of product management experience in eCommerce, with demonstrated success launching and scaling digital commerce platforms
• Bachelor’s degree in Business, Computer Science, Digital Marketing, or related field; MBA preferred
• Hands-on experience with enterprise eCommerce platforms and complex integrations across ERP, OMS, PIM, CRM
• Proven experience delivering localized eCommerce for France and/or EU markets
• Strong understanding of French B2B and B2C customer behavior, payment methods, and regulatory requirements
• Fully bilingual in English and French (written and spoken)
• Strong analytical skills with experience using digital analytics tools
• Exceptional organization, time management, and prioritization
• Ability to drive results independently and through cross-functional collaboration
• Clear professional communication in writing, speaking, and presentations
• Experience in luxury, premium lifestyle, home furnishings, lighting, or design-led brands strongly preferred

Technologies

• Adobe Commerce
• Salesforce Commerce Cloud
• Shopify Plus
• ERP
• OMS
• PIM
• CRM
• GDPR
• TVA

Benefits

• Work-Life Balance: Monday–Friday, 8:00am–5:00pm
• Comprehensive, structured training program with ongoing education and career advancement opportunities
• Generous vacation accrual and paid time off policies
• Paid holidays: 7 paid holidays per year plus 2 floating holidays
• Competitive compensation plan
• Medical premium coverage: Visual Comfort covers the majority of employee medical premiums; competitive vision and dental coverage available starting the first of the month following your start date
• Company-provided life insurance and short-term disability coverage
• 401(k): company matching up to 4%, available beginning the first of the month following your hire date

Compensation

$124,000 - $132,000 per year

Eligibility to Work in the United States

• Must be authorized to work in the United States
• No employment-based immigration sponsorship is offered for this role
• Visual Comfort & Co. will not provide assistance or sign documentation for other immigration sponsorship or benefits, including OPT or CPT