Senior Product Manager – K-12 Event Management

Responsibilities

• Own and evolve the EventSafe strategy, roadmap, and vision aligned with revenue goals and K-12 market needs
• Define short-, mid-, and long-term roadmaps, communicating priorities clearly to engineering, sales, marketing, and executives
• Identify and evaluate new product opportunities in school events management, including ticket sales, access control, capacity management, and mobile attendee experiences
• Identify and pursue cross-product opportunities to leverage other Raptor K-12 safety products within the EventSafe platform
• Leverage AI-assisted product development lifecycle practices across discovery, planning, and delivery to accelerate research, requirements development, prioritization, and decision-making
• Work directly with K-12 administrators, athletic directors, activities coordinators, and other end users to deeply understand needs for managing school events
• Conduct competitive analysis and market research across events management, ticketing platforms, and mobile event apps
• Partner with Product Marketing to understand market direction, competitive forces, and go-to-market strategy
• Leverage customers and prospects as active feedback partners on priorities, requirements, and product design
• Collaborate with a significantly scaled engineering team based in India; actively participate in team rituals and planning sessions
• Embrace AI-PDLC practices with your team to drive project planning, backlog refinement, and requirement definition in partnership with engineering
• Operate in a hybrid model balancing strategic PM responsibilities with close partnership with engineering leads and design on refinement, backlog prioritization, and project delivery
• Travel periodically to India to strengthen engineering relationships, align on roadmap priorities, and accelerate delivery velocity
• Develop and deliver realistic delivery timelines coordinated with product management, engineering, design, and stakeholder teams
• Manage the EventSafe product lifecycle from discovery through release, go-to-market, and post-launch optimization
• Define and track success metrics for adoption, engagement, and revenue generation
• Partner with Sales on training, positioning, and deal support for EventSafe opportunities both virtually and at client meetings
• Collaborate with Customer Success and Professional Services to ensure smooth implementations and strong customer experiences
• Evaluate product usage data and analytics to inform decision-making
• Maintain high-frequency communication across technology, engineering, support, implementations, sales, and marketing
• Present product plans, roadmaps, competitive analysis, and go-to-market strategies to executive leadership
• Serve as a strong product voice in go-to-market activities, supporting client-facing sales presentations and enabling Solution Engineers

Requirements

• 5+ years of software product management experience, with at least 2 years at the Senior PM level
• Deep domain expertise in events management technology, including online ticketing, ticket sales platforms, event registration, access control, or event operations software
• Strong background in mobile app product management (iOS and/or Android); experience shipping mobile-first or mobile-native products
• Experience working with offshore or distributed engineering teams; demonstrated ability to manage across time zones effectively
• Strong Agile/SDLC experience, including Jira or equivalent tools
• Proven ability to lead without authority by aligning cross-functional teams around a product vision
• Strong analytical and problem-solving skills with data-driven decision-making
• Excellent verbal and written communication skills; comfortable presenting to executive audiences
• Bachelor's degree or equivalent professional experience

Technologies

• Jira
• iOS
• Android

Benefits

• Remote-first company culture
• Flexible paid time off
• Paid parental leave
• 11 paid holidays per year
• Workplace flexibility
• Affordable health coverage (medical, dental, vision), 100% paid for employee medical
• 401(k) employer contribution
• Company paid life insurance, short-term and long-term disability

About Us

Raptor was founded in 2002 with a mission to protect every child, every school, every day. Today, Raptor is a safety partner for 60,000 schools in 55 countries, providing SaaS and mobile technology along with comprehensive training and consultation solutions across the school safety lifecycle.

About the Role

Raptor is making a significant investment in EventSafe, our K 12 events management platform, and seeks a Senior Product Manager to lead the expanded team. EventSafe is a top growth priority with the potential to become a multi-million-dollar revenue line. The role entails owning the full product lifecycle for EventSafe, driving strategy, roadmap, and execution with executive backing. In the first six months, expect deep market understanding, a clear roadmap perspective, and strong cross-functional relationships; by year one, expect measurable revenue progress, a steady delivery cadence with engineering, and market recognition in the K 12 events space.