Sr. Product Mgr - Tech , Cross Border

Senior Product Manager, Tech for Cross Border leads end-to-end ownership of technical product offerings, defines requirements, builds roadmaps, and delivers data-driven, customer-focused solutions in a cross-functional environment.

Location: Seattle, WA (onsite)

Salary: USD 151,200 - 204,600 per year

Minimum experience: 6 years

Education: Bachelor's degree

Responsibilities

• Develop and execute scalable business plans and product requirements, acting as a business owner to align outcomes with strategic goals and customer value.
• Define customer experience (CX) and shopping journey strategies to optimize engagement and conversion across touchpoints.
• Leverage Gen AI tools including Kiro, Claude, and Agent Spaces to conduct analyses and drive data-informed decisions.
• Lead cross-functional programs from initiation through delivery, managing milestones, risks, and dependencies.
• Build data-driven product strategies by translating analytics into actionable roadmaps and prioritized backlogs.
• Communicate clearly with senior management, presenting KPIs, tradeoffs, and progress updates.
• Maintain a relentless customer focus by incorporating feedback loops and usability insights into product decisions.
• Balance strategic vision with hands-on, detailed execution to ship iterative improvements.
• Collaborate across teams throughout the organization to align objectives and secure buy-in.
• Demonstrate proficiency in SQL to profile data and support self-sufficient decision making.

Requirements

• A bachelor's degree is required.
• Proven experience owning and driving roadmap strategy and definition.
• Experience delivering features and evaluating the tradeoffs of a product.
• Experience contributing to engineering discussions about technology decisions and product strategy.
• Experience managing technical products or online services.
• Experience representing diverse customers and stakeholders during executive-level prioritization and planning.
• 6+ years of product or program management, product marketing, business development, or technology experience.

Technologies

• Tableau
• Qlikview
• QuickSight
• SQL
• Gen AI
• Kiro
• Claude
• Agent Spaces

Benefits

• Comprehensive health coverage including medical, dental, vision, and prescription drugs, plus Basic Life and AD&D insurance with optional supplemental life plans, EAP, mental health support, Medical Advice Line, Flexible Spending Accounts, and adoption or surrogacy reimbursement.
• 401(k) with company matching.
• Paid time off.
• Parental leave.
• Sign-on payments.
• Restricted stock units (RSUs).