Sr. Technical Product Manager

Drive execution and delivery of strategic product initiatives for the Xumo Play streaming experience while coordinating across product, engineering, UX, QA, data, and platform partners.

Responsibilities

• Act as the voice of the customer across the product lifecycle, translating customer needs and business objectives into requirements and roadmap priorities
• Run market research, customer analysis, and competitive assessments to guide product decisions and identify improvements for Xumo Play
• Partner with engineering, UX, QA, and data to deliver customer-facing features on schedule
• Support roadmap planning for enhancements across Xumo Play, including content discovery, personalization, user accounts, profiles, and other customer-facing capabilities
• Collaborate with Comcast partner organizations to align on shared platform initiatives, including user accounts, authentication, profiles, child safety, privacy, and regulatory requirements
• Communicate customer needs, market trends, opportunities, and product priorities while advocating for work that improves engagement and business outcomes
• Assess product opportunities, technical feasibility, and dependencies to prioritize roadmap investments and deliver customer value
• Lead cross-functional product initiatives by coordinating stakeholders across Xumo and Comcast to drive execution and successful delivery
• Recommend process, product, or service improvements by anticipating business challenges, customer needs, and evolving regulatory requirements
• Contribute to product planning and roadmap execution using customer insights, product analytics, and collaboration with senior product leadership
• Exercise independent judgment and discretion in matters of significance
• Maintain regular, consistent, and punctual attendance; must be able to work nights and weekends with variable schedules as necessary
• Perform other duties and responsibilities as assigned

Requirements

• 10+ years of experience (minimum)
• Bachelor's Degree
• Experience managing consumer-facing digital products
• Experience with Connected TV (CTV), streaming media, or OTT product development
• Experience with mobile application product development (iOS and/or Android)
• Experience related to user identity, authentication, profiles, privacy, or account management capabilities (strong plus)
• Experience with personalization, recommendation systems, search, or content discovery
• Experience collaborating across large, matrixed organizations
• Experience partnering with engineering teams using Agile/Scrum methodologies
• Work location/work arrangement: office based in Philadelphia, PA or Irvine, CA, 4 days/week & 1 day remote

Technologies

• iOS
• Android
• Agile/Scrum
• Connected TV (CTV)
• OTT

Benefits

• Benefits for eligible employees (array of options, expert guidance, and always-on tools; personalized to meet individual needs)

Highly Preferred Experience / Additional Info

• Experience managing consumer-facing digital products
• Experience with Connected TV (CTV), streaming media, or OTT product development
• Experience with mobile application product development (iOS and/or Android)
• Experience related to user identity, authentication, profiles, privacy, or account management capabilities (strong plus)
• Experience with personalization, recommendation systems, search, or content discovery
• Experience collaborating across large, matrixed organizations
• Experience partnering with engineering teams using Agile/Scrum methodologies
• Office based in Philadelphia, PA or Irvine, CA, 4 days/week & 1 day remote

Expected at All Levels

• Understand Operating Principles and use them as guidelines for how to work
• Own the customer experience with seamless digital options at every touchpoint
• Know your stuff by learning, using, and advocating for products and digital tools and experiences
• Win as a team through collaboration and openness to new ideas
• Be an active part of the Net Promoter System by joining huddles, making call backs, and elevating opportunities to improve for customers
• Drive results and growth
• Support a culture of inclusion in how you work and lead
• Do what is right for customers, investors, and communities

Skills

• Data-Driven Decision Making
• Technical Acumen
• Digital Product Management
• Cross-Functional Management
• User Requirements

Compensation

• USD 110,806 - 205,196 per year

Location: Philadelphia, PA (hybrid)