Product Operations Lead

The Product Operations Lead at Lululemon in Syracuse, NY is a store leadership role focused on executing the product strategy, overseeing inventory operations, and delivering a world-class guest experience. The position includes supervising on duty staff and influencing hiring decisions. Compensation ranges from USD 22 to 27 per hour. A minimum of 1 year of experience and a high school diploma, GED, or equivalent (or higher) are required.

Responsibilities

• Partner with store leadership to translate the product strategy into actionable in-store practices.
• Plan, prioritize, and lead inventory processing and accuracy efforts in line with standard operating procedures.
• Execute product actions such as pull backs, consolidations, and repricing when needed.
• Motivate and engage the team during inventory activities, fostering a positive and productive shift environment.
• Monitor product levels and share insights to support the sell-through strategy and ensure optimal guest product availability.
• Analyze daily business data and metrics, including sell-through trends, to advise store leadership on product focus and pricing where applicable.
• Support the store hiring process, including recruitment, candidate selection, onboarding, and training recommendations.
• Address team performance and support ongoing development through direct feedback, on-the-spot recognition, coaching, demonstrations, and hands-on guidance.
• Contribute to a respectful and inclusive team culture by building supportive relationships with colleagues.
• When serving as Supervisor on Duty during store hours, lead from the floor to deliver technical product education and a premier guest experience.

Requirements

• Must be legally authorized to work in the country where the store is located.
• Must have the ability to travel to the assigned store with reliable transportation.

Benefits

• Extended health and dental coverage, including mental health plans.
• Paid time off.
• Savings and retirement plan matching.
• Generous employee discount.
• Fitness and yoga classes.
• Parenthood top-up.
• Extensive catalog of development courses.
• Access to people networks, mentorship programs, and leadership series.

What We Look For

• Inclusion and diversity: fosters an environment that values differences and inclusion.
• Integrity: acts with honesty, fairness, and ethics.
• Adaptability and agility: manages uncertainty, adjusts priorities in a fast-paced setting, and recovers quickly from setbacks.
• Leadership: demonstrates the ability and desire to inspire and develop others.
• Collaboration and teamwork: collaborates effectively to achieve shared goals and seeks diverse perspectives.
• Decision making and problem solving: identifies improvement opportunities, evaluates options, and makes timely, sound decisions.
• Planning and organizing: designs work plans to align with priorities and ensure timely completion.
• Interactive communication: conveys information clearly and listens actively when engaging with others.

Work Context

• Work requires moving throughout the store, sometimes in the front-of-house area with bright lights and loud music, and other times in the back-of-house area lacking natural light.
• Collaborative team environment, with occasional independent work, and regular use of computers or technical devices.
• Occasional lifting of up to 30 lb (13.6 kg) and the use of ladders to access materials.
• For experiential stores with food or beverage service, exposure to industrial kitchen equipment and heat may occur.