Product Operations Manager

Legora is hiring a Product Operations Manager in New York to strengthen release execution and improve how customer feedback and product data reach Product teams. This is a hands-on, individual-contributor role focused on product release management, roadmap visibility, and operational systems that help teams make decisions on reliable evidence.

Role Overview

The Product Operations Manager facilitates product release management across the company and its clients. The role also owns the operating system around releases for a defined product area, including what is shipping, when it is ready, who must act, and what follows after launch.

You will report to the Head of Product Operations and collaborate across Product, Engineering, Support, Product Marketing, Engagement, and customer-facing teams in the US and Europe.

Key Responsibilities

• Run release planning and readiness for major launches, ensuring clarity across scope, owners, dependencies, risks, documentation, communications, and rollout decisions.
• Maintain a company-facing view of the product roadmap and releases, and ensure partner teams receive accurate information as plans evolve.
• Build and maintain a dependable product-feedback process that converts requests, support issues, and customer observations into evidence Product teams can prioritize and act on.
• Track product and release health after launch using adoption data, operational metrics, and qualitative feedback to surface issues and recommend next steps.
• Maintain the product knowledge layer across Notion, documentation as code, and other internal sources of truth, improving workflows and automation that keep content current.
• Use agentic tooling and lightweight code to reduce operational friction, including building scripts, shipping small fixes, and supporting analysis without waiting for a dedicated Engineering cycle.

Requirements

• 4+ years of experience in product operations, program management, business operations, consulting, technical program management, or a related role.
• Experience running complex launches or programs across Product, Engineering, or go-to-market teams.
• Ability to bring structure to unclear problems, make ownership explicit, and keep work moving when priorities change.
• Clear communication with technical and non-technical teams, with the ability to influence without formal authority.
• Conversant in how software ships, including working in a codebase, understanding pull requests, and using agents to ship small fixes or analysis. You do not need to be a software engineer, but you should be comfortable working in code directly or via agents.
• Helpful experience includes enterprise software, release management, support operations, or product analytics.
• Legal experience is not required.

Technologies

• Notion

Compensation and Location

• Location: New York, NY (onsite)
• Salary: USD 160,650 - 217,350 per year

Benefits

• Competitive compensation, benefits, and participation in Legora’s option program.
• A New York office built for close, in-person collaboration.

What’s in It for You

• Broad ownership of how Legora launches and operates its product.
• Direct collaboration with Product, Engineering, and go-to-market leaders across regions.
• Opportunity to build systems that shape how the company works as it scales.