Product Owner

Fragomen is hiring a Product Owner to drive legal enterprise software solutions end-to-end. In this role, you will translate real needs from legal practice into products and partner with engineering to deliver case management and related platform capabilities. You will also help shape an AI-enabled product development approach by rapidly prototyping, validating, and continuously improving what teams build.

What you’ll do

• Own one or more products end-to-end, from discovery and requirements gathering through delivery, adoption, and ongoing iteration.
• Build and manage product roadmaps that balance legal and business priorities, technical feasibility, and long-term platform strategy.
• Gather and translate requirements from legal partners, attorneys, operations teams, and clients into clear user stories and acceptance criteria.
• Work closely with engineering during the Agile development cycle, including sprint planning, backlog grooming, story refinement, and release management.
• Develop trusted relationships across stakeholders, including legal partners, firm leadership, engineers, designers, and support teams.
• Drive product workflows independently, making sound decisions on priorities, trade-offs, and scope.
• Rapidly prototype and validate ideas using AI-assisted development tools to turn concepts into working software quickly.
• Stay current on AI models, tools, and software development practices and apply them to deliver high-quality, cutting-edge products.
• Define and track success metrics, using data and stakeholder feedback to improve product performance and customer satisfaction.
• Support multiple concurrent initiatives across the legal enterprise portfolio, adjusting quickly across different products and problem spaces.

What you bring

• 5 to 7 years of experience as a Product Owner in Agile/Scrum, with a track record of shipping enterprise software.
• Proven ability to gather requirements and deliver products from concept to production.
• Experience owning and managing product roadmaps with accountability for outcomes.
• Strong stakeholder management skills across legal, business, and technical audiences.
• Self-directed, independent working style with ownership of customer satisfaction and product workflows.
• Hands-on experience or strong familiarity with AI-assisted development tools (for example, Claude Code) for rapid prototyping.
• Familiarity with the latest AI models and software trends, along with a point of view on applying them to delivery.
• Certified Scrum Product Owner (CSPO) certification.
• Excellent written and verbal communication skills, including the ability to translate complex legal and technical concepts across audiences.

Nice to have

• MBA or equivalent advanced business degree.
• Experience in legal technology, particularly within immigration law or case management platforms.
• Background working in or alongside law firms, legal operations, or other regulated enterprise environments.