Product Owner II

Own the product roadmap and AI-enabled product development for Caesars’ hospitality booking platform and guest commerce experiences.

Responsibilities

• Create guest booking and commerce experiences across web and mobile channels.
• Set and evolve the future of the Caesars booking engine through product vision, requirements, and customer-centric design.
• Use AI-powered tools and agentic workflows to accelerate product discovery, specification development, prototyping, and solution design.
• Partner with engineering, architecture, UX, analytics, and business stakeholders to turn concepts into production-ready product requirements.
• Build strong understanding of guest behavior, business goals, and market opportunities.
• Find opportunities to improve conversion, personalization, booking flow performance, loyalty integration, and guest satisfaction.
• Define product visions, opportunity assessments, and strategic roadmaps for booking and commerce experiences.
• Use AI copilots and agent-based tools for product research, competitive analysis, requirement creation, prototyping, and specification development.
• Build repeatable AI-driven workflows to improve product quality, speed, and consistency.
• Continuously evaluate emerging AI technologies and incorporate them into the product development lifecycle.
• Author and maintain high-quality product artifacts including:
  • PRFAQs
  • Product Requirement Documents (PRDs)
  • Customer Journey Maps
  • User Story Maps
  • Service Blueprints
  • Business Rules
  • Functional Specifications
  • Non-Functional Requirements
  • Acceptance Criteria
  • Product Prototypes
• Translate business objectives into actionable, engineering-ready requirements.
• Develop end-to-end understanding of guest journeys; validate assumptions with UX and research teams and identify friction points.
• Advocate for guest experience, simplicity, accessibility, and usability.
• Create low-fidelity and high-fidelity prototypes to validate concepts before development.
• Leverage AI-assisted design and prototyping tools to communicate product intent quickly.
• Validate solution concepts with stakeholders and end users before implementation.
• Work with Engineering, Architecture, and Design to ensure requirements are clear, complete, and implementable.
• Use AI-assisted development tools (including Cursor and Kiro) to understand tradeoffs, review approaches, and draft implementation specifications.
• Participate in architecture and solution design discussions to align business objectives with delivery.
• Communicate product vision, requirements, risks, opportunities, and outcomes to technical and non-technical audiences.
• Facilitate alignment across business leaders and teams including operations, analytics, loyalty, marketing, finance, and technology.
• Present product strategies and recommendations to executive leadership.
• Define success metrics, KPIs, and experimentation strategies; measure customer impact and business outcomes.
• Drive continuous optimization using analytics, testing, and guest feedback.
• Develop, maintain, and communicate product roadmaps aligned to priorities, dependencies, and delivery milestones.

Requirements

• 5+ years experience in Product Management, Product Strategy, Experience Design, Business Analysis, or Software Engineering.
• Proven ability authoring product requirements and strategic documentation, including PRDs, customer journeys, and related artifacts.
• Experience working on customer-facing digital commerce products.
• Strong written communication skills for synthesizing complex business and technical concepts into clear specifications.
• Demonstrated use of AI-powered tools to improve productivity and product outcomes.
• Strong understanding of customer-centric product development practices.
• Bachelor’s Degree or equivalent professional experience.

Technologies

• GitHub Copilot
• Cursor
• ChatGPT
• Claude
• Figma AI
• AI-powered tools
• Agentic technologies
• AI copilots
• Agent-based tools
• AI-assisted design and prototyping tools
• Kiro
• OpenAI
• Gemini
• Lovable
• Replit
• Large language models
• Agentic workflows

Preferred

• Experience in hospitality, travel, gaming, loyalty, eCommerce, fintech, or reservation systems.
• Experience with AI-powered development and product tools, including:
  • Cursor
  • GitHub Copilot
  • OpenAI
  • Claude
  • Gemini
  • Figma AI
  • Lovable
  • Replit
• Experience creating prototypes and interactive product concepts.
• Familiarity with modern web architecture, APIs, commerce systems, and booking platforms.
• Experience leveraging large language models and agentic workflows within product organizations.

Location: Las Vegas, NV (onsite)