Salesforce Product Owner

The Salesforce Product Owner role at ADM is part of the Global Commercial Excellence organization, focused on maximizing value from the Salesforce platform by owning the backlog and guiding delivery of enhancements and releases (excluding existing merchandiser functionality). The position connects business stakeholders, Commercial Excellence, and Global Technology to align solutions with priorities and the global roadmap.

Role Purpose

In this position, you own and manage the Salesforce product backlog and drive the delivery of enhancements and releases for core Salesforce capabilities. You ensure initiatives align with business priorities and the global roadmap, while translating commercial needs into scalable solutions. You also bring knowledge of integrated systems and data flows that shape the end-to-end user experience.

Key Responsibilities

• Partner with the Salesforce Product Manager and business stakeholders to evaluate, shape, and prioritize enhancement opportunities
• Lead discovery conversations to assess business value, feasibility, and alignment to the roadmap
• Translate business needs into epics, features, and user stories with clear acceptance criteria
• Own and actively manage the Salesforce backlog, aligning to Commercial Excellence strategy and value outcomes
• Balance global standardization with critical regional and business-specific requirements
• Maintain strong knowledge of Salesforce capabilities and promote out-of-the-box solutions when possible
• Collaborate with Scrum Masters and delivery teams to prioritize work and maximize sprint value delivery
• Serve as the primary business representative within agile teams, ensuring clarity of requirements and priorities
• Partner with Global Technology to validate solutions meet business requirements and acceptance criteria
• Support quality outcomes by participating in testing, including functional validation and UAT coordination
• Support release planning and execution, including communication, training, and change management activities
• Oversee data quality, governance, and lifecycle management across core Salesforce objects
• Ensure integration effectiveness with external systems such as ERP and Informatica
• Partner with technology teams to maintain platform health, scalability, and sustainability
• Continuously assess user experience and identify opportunities to simplify workflows and improve usability
• Monitor adoption and usage metrics and take action to improve engagement and effectiveness
• Lead or support training and enablement for new and existing functionality
• Build and sustain a network of data stewards and change champions to reinforce adoption and best practices

Required Qualifications

• 8+ years of experience in product management, CRM, sales operations, or related roles
• Hands-on Salesforce experience, including Sales Cloud (additional clouds are a plus)
• Proven experience working in agile delivery models, such as Scrum or SAFe
• Experience in global, matrixed organizations is preferred
• Strong understanding of commercial processes, including lead management, pipeline, and forecasting

Tools and Technologies

• Salesforce, Sales Cloud
• Scrum, SAFe
• ERP, Informatica
• Salesforce objects, UAT

Compensation

Pay range: USD 88,000 - 155,700 per year

Location and Work Model

Location: Chicago, IL (onsite)

Benefits

• Medical/Rx, dental, vision, and access to an on-site wellness center or gym reimbursement (as applicable)
• Flexible spending accounts, health savings account, 401(k) with matching contributions, and a cash balance plan
• Discounted employee stock purchasing program
• Life insurance, disability, workers’ compensation, legal assistance, and identity theft protection
• Employee Assistance Program (EAP), Employee Resource Groups (ERGs), and Colleague Giving Programs (ADM Cares)
• Paid time off including paid holidays
• Adoption assistance and paid maternity and parental leave
• Tuition assistance
• Company-sponsored training and development resources, including LinkedIn Learning, language training, and mentoring programs
• Annual bonus (Salaried Incentive Plan)

Competencies

• Product Mindset: Treats Salesforce as a strategic product with defined users, outcomes, and measurable value
• Business Translation: Converts commercial needs into scalable system solutions, prioritizing standard functionality
• Prioritization & Decision-Making: Balances competing priorities and drives clear trade-offs in complex environments
• Stakeholder Influence: Builds strong partnerships across business and technical teams globally
• Execution Excellence: Delivers high-quality outcomes in fast-paced, agile settings
• Data Acumen: Understands how data structure, quality, and governance drive business insights and performance

Identifiers

• REQ/JOB ID: 111860BR
• REF ID: #LI-JW1