Clipboard is building a marketplace that evolves over time, and the Senior Product Manager role is central to how that evolution is understood and executed. You will own core marketplace domains including pricing, matching, reliability, and facility onboarding, turning firsthand customer and operational signals into a clear mental model and measurable priorities. The work combines product judgment with rigorous data thinking, supported by applied science partners who power the quantitative infrastructure behind the domain.

What you’ll own

Core marketplace domains: pricing, matching, reliability, and facility onboarding
Domain mental model grounded in customer conversations, support tickets, Salesforce, and internal data
Metric strategy to determine whether the org is serving customers well, including defining proxies when needed and documenting limitations
Improvement stewardship across research, experiments, core flow changes, and technical investments, with prioritization decisions that compound over time
Ongoing visibility and documentation such as a one-page mental model your team can reference without you, plus a monthly check-in so engineers can make autonomous decisions and leadership can evaluate whether bets are correct
Partnering with Applied Science to leverage quantitative infrastructure owned by the team, including pricing algorithms, causal models, and experiment frameworks

How success is evaluated

The goal is to run a domain where the right answer changes as the marketplace changes. Your mental model and prioritization are expected to be the most valuable artifacts your team relies on, especially when you need to decide what to do next and why.

Responsibilities in practice

Build and maintain a mental model through analysis of customer conversations, support tickets, Salesforce, and internal data
Select metrics that reflect customer impact, and when a perfect metric does not exist, recommend the best proxy and clearly state its limitations
Drive research and experiments, influence core flow changes, and guide technical investments based on evidence
Share thinking consistently so teams can operate with clarity even when you are not in the room

Requirements

6+ years of product management, with marketplace experience preferred
Ability to query data directly using SQL or an equivalent
Experience shipping meaningful features on a small, fast-moving team
Comfort writing clearly and frequently
Ability to work 2–3 days per week from either the NYC or San Francisco office

Tools and technologies

SQL
Salesforce

Interview process

Preliminary Screen: deep dive into your product thinking response submitted as part of your application
Case Study
Case Study Interview
Cross-Functional Interview
Hiring Manager Interview with the CPO
Offer

Clipboard emphasizes evaluation methods that closely resemble the actual job, and candidates are not assessed by proxy.

Quick note on scammers: Clipboard will never ask for money or bank details to participate in the hiring process. Report any scammers impersonating Clipboard hiring team members here.

Location: San Francisco, CA (hybrid)
Compensation: USD 160,000 - 225,000 per year
Experience: 6+ years

Senior Product Manager