Senior Product Manager II, Notifications & Communications Platform

Compass offers an on-site Senior Product Manager II role in Boston, MA with a competitive annual salary range of USD 166,400 to 184,900. This position centers on the vision and execution of the Notifications & Communications Platform, owning the high-volume email and push notification architecture and governance across Compass product teams.

Responsibilities

• Define and drive the product vision, strategy, and roadmap for the Notifications & Communications Platform, balancing short-term impact with long-term evolution.
• Scale the platform to empower hundreds of thousands of real estate agents across thousands of independent franchise brokerages to self-manage promotional email campaigns from within the platform using native tools.
• Serve as the internal subject matter expert on email deliverability, translating industry changes into platform capabilities and prioritizing them across roadmaps.
• Collaborate with our Email Service Provider to build and manage tooling that monitors domain health and sender analytics to maximize inbox deliverability for both system-generated and agent-generated communications.
• Design and implement scalable notification settings and preference centers that give agents and consumers granular control over their communication experience.
• Work closely with Engineering, UX Design, and cross-functional business teams to make data-informed trade-offs between scope, quality, and speed.

Requirements

• 6+ years of product management experience building and launching software products, including time spent owning foundational platform tools and services.
• 2+ years specifically focused on email and push notifications, communications platforms, and/or email infrastructure.
• Extensive experience with ESPs and high-volume email marketing platforms (for example, Mailgun, SendGrid, Mailchimp, Brevo). Nice to have: experience with high-volume voice and SMS platforms (e.g., Twilio, Sinch) and related compliance standards.
• Expert knowledge of deliverability best practices, marketing regulatory compliance, authentication standards (SPF, DKIM, DMARC), and domain reputation management.
• Ability to translate complex technical constraints into clear product strategies for executive stakeholders and non-technical audiences.
• Strong collaboration skills with Engineering and UX Design teams.
• Clear verbal and written communication that conveys ideas with confidence.
• Ability to influence cross-functional and executive stakeholders without formal authority.
• Thrives in a fast-paced, high-growth, and rapidly changing environment.

Technologies

• Mailgun
• SendGrid
• Mailchimp
• Brevo
• Twilio
• Sinch

Benefits

• Incentive programs that may include cash, equity, or commissions
• Paid vacation
• Holidays
• Sick time
• Parental leave
• Recharge leave
• Medical, tele-health, dental, and vision coverage
• 401(k) plan
• Flexible spending accounts (FSAs)
• Commuter program
• Life and disability insurance
• Maven for new parent support
• Carrot fertility benefits
• UrbanSitter caregiver referral network
• Employee Assistance Program
• Pet insurance

Perks you should know about

• Participation in incentive programs may include eligible cash, equity, or commissions
• Paid vacation, holidays, sick time, parental leave, and recharge leave
• Comprehensive medical, dental, and vision coverage
• 401(k) plan and flexible spending accounts
• Commuter benefits and life and disability insurance
• Maven (new parent support) and Carrot (fertility benefits)
• UrbanSitter caregiver referral network
• Employee Assistance Program and pet insurance