Fractional Product Manager

As a Fractional Product Manager at Coworked, you will help shape and execute product strategy for Harmony, owning the customer experience across core workflows and web presence. The role emphasizes hands-on discovery, crisp product requirements, and close delivery partnership with engineering while maintaining a high design bar.

Role Focus

You will define and continuously refine Harmony’s product strategy in partnership with the CEO and leadership team. This includes building a roadmap tied to customer value and measurable outcomes, leading discovery through pilots and production deployments, and translating insights into executable plans that engineering can deliver. You will also ensure product language, interactions, and UX quality remain consistent from onboarding content through the website.

Responsibilities

• Define and continuously refine product strategy in partnership with the CEO and leadership team.
• Build a roadmap grounded in customer value, market pull, and measurable outcomes.
• Drive prioritization using frameworks such as impact, risk, effort, and urgency, making tradeoffs explicit.
• Identify latent needs through patterns in customer conversations, usage, and operational pain.
• Lead customer discovery across pilots and production deployments, including stakeholder interviews and workflow mapping.
• Turn qualitative input into product hypotheses, experiments, and validated requirements.
• Partner with sales and customer success to shape messaging, packaging, and the land-and-expand journey.
• Translate strategy into executable epics, user stories, acceptance criteria, and release plans.
• Run product rituals that keep delivery focused, including planning, grooming, sprint reviews, retros, and launch readiness.
• Align engineering work to customer outcomes while protecting quality, reliability, and security expectations.
• Drive tight feedback loops post-launch using instrumentation, learning, and iteration.
• Maintain a consistent UX narrative and interaction quality across product experiences, onboarding content, and the website.
• Ensure product language, workflows, and visuals feel like a capable coworker rather than a tool.
• Collaborate with designers and marketing to keep positioning and UX aligned.

Requirements

• 5+ years in product management or product leadership roles, with meaningful ownership of strategy and delivery.
• Proven experience shipping products with engineering teams, ideally in B2B SaaS and enterprise environments.
• Strong discovery skills, including interviews, workflow analysis, hypothesis testing, and translating insight into product decisions.
• Demonstrated ability to drive prioritization and make difficult tradeoffs with incomplete information.
• Degree in Design (UX, Interaction, Product, or related) or equivalent practical design training with a strong portfolio of product work.
• High design judgment across usability, clarity, consistency, and end-to-end experience quality.
• Excellent written and verbal communication, especially in ambiguous, fast-moving environments.

What Success Looks Like (First 60 Days)

• A clear product strategy and a prioritized roadmap that engineering and leadership can execute against.
• A repeatable discovery loop with customers that consistently surfaces and validates latent needs.
• Improved shipping cadence with clearer requirements, better cross-functional alignment, and fewer surprises.
• A tightened UX system across product touchpoints and the web presence.

Preferred Qualifications

• Experience building AI-powered or agentic workflows, especially across email, chat, and enterprise tools.
• Familiarity with enterprise procurement, security constraints, and stakeholder complexity.
• Experience with onboarding, activation loops, and land-and-expand motions.
• Comfort defining lightweight UX standards or design systems in a startup environment.

Traits We Value

• Ambitious, high ownership, and allergic to hand-waving.
• Customer-obsessed, without becoming customer-led in a way that turns into a feature factory.
• Systems thinking that connects product, UX, GTM, and operations into one coherent plan.
• Calm under pressure, direct communicator, and strong instincts supported by data and narrative.

Benefits

• Competitive salary and equity, calibrated to experience and location.
• Flexible PTO and the gear you need.
• Travel for customer onsite work, typically 20 to 50 percent.

Location and Work Style

Based in Boston, MA (hybrid). Coworked will consider Remote for the right candidate. The role operates at startup pace with high collaboration and high accountability.