Product Manager

Mashgin is building frictionless commerce for cafeteria customers by bringing together software, hardware, and services. As a Product Manager in a hands-on role, you will help define products and features that make real-world operations smoother, and you will work closely with a software engineering team to turn the roadmap into shipped outcomes.

This role is based in Palo Alto, CA and is hybrid. The compensation range is USD 150,000 to 200,000 per year. A minimum of 4 years of product management experience is required, along with a B.S. in Computer Science (or equivalent work experience).

What you’ll do

• Define products and features for Mashgin’s cafeteria offerings, integrating software, hardware, and services to deliver frictionless commerce experiences.
• Own the product roadmap and features alongside the software engineering team, translating customer needs into practical tradeoffs across technology, business, and customer experience.
• Take a hands-on approach as an individual contributor across different facets of the product, including building features and products from 0 to 1.
• Serve as product lead for cafeteria products and drive cross-functional execution with software engineers, support, and sales.
• Build and drive numerous customer integrations simultaneously while keeping initiatives aligned to product strategy and growth.
• Conceptualize, scope, define, and drive projects through the full product life cycle.
• Partner with customer success and marketing to validate, launch, support, and monitor new features.
• Track and measure release success, then feed learnings back into the roadmap.
• Learn and master industry-specific requirements and challenges as they arise.
• Develop a strong understanding of multiple customer verticals across different countries, including cafeterias, convenience stores, sports stadiums, and airports.

What you bring

• B.S. in Computer Science or higher (or equivalent work experience).
• Strong product sense and a mature focus on delivering a great customer experience for developers, customers, and clients.
• 4+ years of Product Management experience, including at least one complete product development cycle from concept through introduction.
• Passion for user experience, with the ability to inspire and educate designers and engineers using thought-provoking objectives and customer-centric use cases.
• Strong leadership and communication skills, including experience managing and motivating cross-functional teams and individuals (internal and external).
• Proven ability to build rapport, credibility, and influence across teams to drive results.
• Self-starter mindset with proactive, team-focused motivation and a bias for action.

Benefits and perks

• Excellent health, dental, and vision insurance for you and your dependents.
• 401k plan.
• Flexible PTO policy.
• Catered lunch in the office, plus fully stocked snacks and beverages.
• Pet insurance for your fur babies.
• Voluntary life insurance plan.
• Competitive salary and options in a small, rapidly scaling company.

What Mashgin values

• Impact: You will own significant responsibility with total ownership over your work.
• Simplicity: Complexity is avoided, with pride in building things that just work.
• Hard Work: Real-world clarity and accuracy matter, alongside relentless innovation.
• Humility: Egos stay out of the way, from architecture to bug fixes.
• Ruthless Prioritization: Focus on the most impactful improvements when everything feels urgent.
• Customer Innovation: Customer-centric approach that prioritizes solving real user problems.
• Efficiency: Meetings are kept short and limited to alignment so you can focus on real work.

Fraud notice

Mashgin has been made aware of fraudulent job postings and/or recruiting activity by bad actors impersonating the company. These scams may request money for “start up costs” or equipment, or attempt to collect sensitive personal or banking information. Mashgin does not authorize these postings, is not responsible for fraudulent offers, and will never ask candidates for any financial commitment at any stage of the recruitment process. Candidates should consult Mashgin’s career site at mashgin.com to verify listings. If you think you’ve been scammed, review information on that site.