Lead Product Manager, WIM Operations, Account Opening & Maintenance
Job Description
Lead product management for Account Opening & Maintenance, owning outcomes end-to-end across strategy, execution, and cross-functional governance.
Responsibilities
- Own product outcomes end-to-end by identifying, prioritizing, and delivering capabilities that maximize customer and business value
- Set and evolve product vision, and drive roadmap and prioritization across complex initiatives
- Act as a liaison across business, technology, operations, Legal, Risk, and Compliance partners
- Facilitate stakeholder meetings and governance forums, including agendas, decisions, action items, and meeting minutes
- Build business cases and create executive presentations to support strategic decisions and investments
- Use data, analytics, and insights to inform prioritization and decision-making
- Manage product roadmaps and Jira backlogs while balancing long-term strategy with near-term delivery
- Apply GenAI tools to accelerate research, analysis, documentation, and workflow efficiency
- Mentor Product Owners and provide leadership across cross-functional teams
Requirements
- 5+ years of Product Management, product development, strategic planning, process management, change delivery experience, or an equivalent combination supported by work experience, training, military experience, or education
Desired Qualifications
- Advanced Agile product management experience, including writing user stories, leading backlog refinement, managing prioritization, and driving delivery outcomes through Scrum teams using Jira and related Agile tools
- Ability to define and execute an end-to-end product vision aligned to business objectives, customer needs, regulatory requirements, and delivery outcomes
- Experience developing strategic business cases covering customer value, business impact, ROI, risks, and enterprise alignment
- Proven ability to influence and align business, technology, operations, Legal, Risk, and Compliance partners to deliver complex solutions
- Experience translating leadership vision and strategic priorities into executable product roadmaps, initiatives, and measurable outcomes
- Expertise creating executive-ready presentations and communicating data-driven insights to support decision-making and governance routines
- Experience with process mapping and workflow design tools, including Visio or similar platforms
- Experience in Wealth Management, Brokerage, Account Opening, Customer Onboarding, Account Servicing, or related financial services domains
Tools & Technologies
- Jira
- GenAI
- Visio
Location & Job Expectations
- Charlotte, NC (hybrid)
- Posting location: 1525 W W T Harris Blvd, Charlotte, NC 28262
- Not eligible for Visa sponsorship
- Hybrid work schedule
Posting end date: 22 Sep 2026
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