Senior Product Manager - Flights Search and Merchandising

The Senior Product Manager will own the flights search and merchandising experience for Capital One Travel, guiding the search, sorting, and merchandising roadmap while partnering with airline partnerships and commercial teams in an AI first environment.

Compensation

Salary: USD 200,700 - 249,900 per year

Location

New York, NY, onsite

Responsibilities

• Lead the end to end roadmap for flights search, sorting, and merchandising from discovery through delivery, balancing traveler experience improvements with sort optimization, fare merchandising, and platform investments.
• Define and steer the product strategy for how flights are searched, ordered, and presented, ensuring results balance relevance with commercial value and managing how fares, carrier offerings, and ancillaries are merchandised across the booking funnel.
• Support the flights P and L by setting targets, monitoring key inputs, and delivering results with appropriate quality and timeliness.
• Collaborate directly with airline partnerships and commercial teams to analyze the fare landscape, identify private fare and ancillary opportunities, and build features that surface compelling inventory for cardholders.
• Contribute to the AI agent environment by leveraging autonomous and semi autonomous AI workflows to accelerate development cycles, automate repetitive product tasks, and augment decision making.
• Work cross functionally with engineering, design, data science, and commercial stakeholders to ship high impact features on a predictable cadence.
• Translate ambiguous business problems into clear product requirements, operating with limited information and iterating as insights emerge.

Requirements

• Delivers measurable business results by focusing on the key inputs, maintaining quality, and delivering on time; comfortable tracking a P L and making tradeoffs that maximize long term value.
• Problem solving: develops thoughtful, creative solutions and navigates complex, multi stakeholder environments to identify a path forward.
• Technical acumen: understands modern tech platforms and is credible with engineering partners; engages in architectural discussions and evaluates technical tradeoffs.
• AI fluency and hands on prototyping: has direct experience using AI powered development tools such as Claude Code, Claude Cowork, or Stitch by Google to rapidly prototype and validate ideas; comfortable in an AI agent environment with autonomous workflows.
• Commercial sense: understands the economics behind the work, including fare strategy, inventory sourcing and presentation, and the link between customer experience and business value.
• Dealing with ambiguity: thrives with limited information, takes initiative, frames problems with available context, and iterates toward clarity.
• Customer first: deeply understands traveler needs during search and booking, and demonstrates care for the work and the people involved.
• Teamwork: excels at collaboration across product, engineering, design, and commercial teams, prioritizing the team and fostering a community mindset.
• Simplicity: pursues elegant, simple solutions to complex problems and avoids over engineering.
• Communication: clearly articulates priorities, strategies, and tradeoffs to stakeholders in a concise and actionable manner.
• Design and UX chops: possesses an eye for good visual design and can craft user experiences that solve the problem while wireframing solutions confidently.
• Champion the customer: deeply understands how travelers search for, evaluate, and book flights, ensuring that insights inform product decisions.

Technologies

• Claude Code
• Claude Cowork
• Stitch by Google

Capital One Product Framework

• Human Centered: Prioritizes internal and external customer needs to reimagine and innovate product solutions
• Business Focused: Delivers game changing outcomes by concentrating on leverage and execution excellence
• Technology Driven: Leverages technology to produce innovative and resilient solutions that create near term and long term value
• Integrated Problem Solving: Identifies and resolves complex problems to deliver outcomes while managing product risks
• Transformational Leadership: Leads cross functional teams to solve customer problems and align the organization