Product Manager, Discovery Experiences

Product Manager overseeing Discovery Experiences will define how customers explore Coach and Kate Spade ecommerce products, owning the full product lifecycle from strategy and research through testing and optimization.

Responsibilities

• Define and document strategy that connects user needs with business outcomes, clearly presenting your thinking and recommendations to leadership and stakeholders
• Build and own the roadmap across multiple priorities and journeys, partnering with UXR, design, and brand teams to gather insights and define launch plans
• Lead actionable analytics gathering and communication including building and reviewing dashboards at regular cadences and summarizing takeaways and next steps
• Drive product execution by developing hypotheses, aligning with IT on technical approach, defining test packages, launching experiments, and tracking performance metrics that prove impact
• Stay ahead of industry trends, continuously upskilling on technological advancements with particular focus on AI and emerging discovery technologies
• Lead cross-functional collaboration that balances speed, craft, and business results

Requirements

• 5+ years of ecommerce product management experience with proven track record of shipping high-impact features
• Expertise in product strategy, roadmap development, and agile workflows
• Strong data literacy: experience with GA4, Tableau and running A/B testing to validate hypotheses, translating key insights into action
• Proficiency with tools like Figma and Jira; ability to build prototypes and write clear stories
• Exceptional communicator who clearly conveys strategy, priorities, and learnings across all levels of the organization
• Demonstrates ability to leverage AI to improve workflows, support research, and optimize analytics
• Deeply curious and learns on the fly. Wants to understand why, how things work, other points-of-view
• Comfort with ambiguity, can hold multiple perspectives and drive clarity and action
• Relationship builder who influences without authority across stakeholders
• Self-starter energized by ownership and ownership of complex problems

Details

• Location: New York, NY (onsite)
• Salary: USD 125,000 - 140,000 per yearly
• Experience: 5+ years of ecommerce product management experience

Technologies

• GA4
• Tableau
• Figma
• Jira

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401 (K)
• Paid Paternity and Maternity leave
• Commuter Benefits
• Disability insurance
• Tuition assistance

Our Competencies for All Employees

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and actionable positive and corrective feedback to others; lets people know where they stand; faces up to people problems quickly and directly; not afraid to take negative action when necessary.
• Creativity: Generates a lot of new and unique ideas; makes connections among unrelated notions; seen as original and value-added in brainstorming settings.
• Customer Focus: Dedicates effort to meet customer expectations; gathers first-hand customer information and uses it for product improvements; builds trust with customers.
• Dealing with Ambiguity: Adapts to change; handles risk and uncertainty; acts without having the total picture; moves forward when things are unsettled.
• Drive for Results: Consistently exceeds goals; bottom-line oriented; pushes for outcomes.
• Interpersonal Savvy: Relates well to diverse people; builds rapport and constructive relationships; uses diplomacy and tact.
• Learning on the Fly: Learns quickly in new problems; experiments and seeks improvements; quickly grasps underlying structures.

Our Competencies for All People Managers

• Strategic Agility: Sees ahead, anticipates trends, articulates credible visions and strategic plans.
• Developing Direct Reports and Others: Provides challenging tasks, conducts development discussions, supports career goals, and builds development plans.
• Building Effective Teams: Fosters high morale, shared ownership, open dialogue, and a sense of belonging within teams.