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Job Description

Roadie offers a remote position with a strong benefits package as you help evolve internal billing and sender payment platforms. You will collaborate with Finance, Engineering, and cross functional teams to deliver scalable, reliable payment experiences across the organization. This role emphasizes data driven decisions, stakeholder collaboration, and ongoing process improvements to support Roadie teams.

Benefits

  • Market-competitive compensation and benefits
  • Full premium coverage for your health insurance
  • Company matching 401(k) plan
  • Tuition and student loan repayment support
  • Flexible schedule with unlimited paid time off
  • Regular 3-day weekends each month
  • Monthly work-from-home stipend
  • Access to the technology and tools needed to do the job well

Responsibilities

  • Own the roadmap and backlog for Roadie’s internal billing and sender payments, balancing business priorities, technical requirements, and the product’s long-term direction
  • Collaborate with Finance, Sales, Data Science, Operations, and Engineering to design scalable billing and payment capabilities
  • Translate complex business needs into clear product requirements, user stories, and prioritized work for engineering teams
  • Make product decisions through data analysis, identify opportunities, and measure the impact of new features and improvements
  • Build and maintain strong relationships with internal stakeholders and external partners, including UPS and payment vendors
  • Create reporting and instrumentation to monitor billing accuracy, platform health, and operational performance
  • Continuously improve internal workflows to increase efficiency, reduce manual effort, and enhance the experience for Roadie teams

Requirements

  • 3+ years of experience in product management, product ownership, business systems, or a related role
  • Experience with billing, payments, invoicing, finance systems, or other operational platforms
  • Strong analytical and problem-solving skills, with the ability to use data to drive decisions and prioritize work
  • Experience translating complex business needs into clear product requirements for technical teams
  • Familiarity with relational databases and an interest in understanding how systems work behind the scenes
  • Experience with Jira or similar product management tools
  • Excellent communication and stakeholder management skills, with the ability to align both technical and non-technical teams
  • Experience in logistics, marketplaces, gig economy platforms, or fintech is a plus

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