Uber’s Mobility Marketplace needs a Lead, Product Operations to help launch and scale key products across a global footprint. In this hybrid role based in New York, you will lead a product operations team while translating marketplace insights into executable improvements across pricing, matching, and incentives.
Role Overview
In this position, you will lead Product Operations for the Mobility Marketplace organization. The scope includes the responsibility for launching and scaling pricing, matching, and incentives products across 70+ markets in which Uber operates.
You will operate at the intersection of product, operations, and business, aligning stakeholders globally and applying both data and on-the-ground insights to drive actionable product improvements. You will also support a strong understanding of the marketplace algorithms that balance business trade-offs.
Responsibilities
- Lead and coach a high-performing team of Product Operations Managers, setting clear direction and building a culture of accountability in a high-velocity environment.
- Manage competing priorities and internal complexity to align executive stakeholders on a unified global product strategy.
- Own the end-to-end go-to-market strategy, making trade-offs on when and where to launch products to maximize business impact.
- Translate complex business insights and on-the-ground reality into clear product improvements that address real customer pain points.
- Unblock product development by influencing cross-functional partners in legal, finance, and engineering, despite lacking direct authority.
- Identify and resolve operational friction points within the product stack to improve velocity and transparency across the organization.
Requirements
- 7+ years of experience in tech, consulting, or operations, with a strong preference for Product or Product Operations roles.
- Proven experience directly managing teams and building high-output, inclusive cultures.
- Demonstrated ability to lead large-scale, global project management efforts and end-to-end product roll-outs.
- Strong analytical skills, including the ability to leverage data quickly to inform critical business decisions.
- Experience driving alignment and influencing senior stakeholders across a complex, global organization.
Technologies
Preferred Qualifications
- A “driver” mindset with a bias for action and experience simplifying ambiguous problems into focused execution plans.
- Deep understanding of consumer products with the ability to maintain a high bar for user experience.
- Proficiency in SQL and experience building data-driven stories to support product improvements.
- Resilience and resourcefulness when navigating trade-offs and pressure points in a fast-changing environment.
Compensation and Work Location
- Location: New York, NY (hybrid)
- Base salary range (New York City, NY-based roles): USD $198,000 to USD $220,000 per year
- Bonus eligibility: For all US locations, you will be eligible to participate in Uber’s bonus program.
- Equity and other compensation: You may be offered an equity award and other types of comp.
- 401(k): All full-time employees are eligible to participate in a 401(k) plan.
- In-office expectations: Offices remain key to collaboration. Unless approved for full remote work, employees must spend at least 50% of their time in-office.
- Additional in-office requirements: Some roles, including those at greenlight hubs, require full-time in-office presence.
Benefits
- Eligible to participate in Uber’s bonus program
- May be offered an equity award & other types of comp
- Eligible to participate in a 401(k) plan
- Various benefits
Equal Opportunity
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Uber also considers qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let Uber know by completing the applicable form.
