Payment Processing Product Manager - Vice President

Based onsite in Plano, TX, this Vice President level role leads product management for payment processing at JPMorganChase, shaping strategy, overseeing end-to-end delivery, and expanding scalable platforms with a focus on efficiency and measurable outcomes.

Responsibilities

• Define and communicate a product strategy and vision that delivers meaningful value to customers.
• Lead discovery efforts and market analysis to identify customer needs and translate them into the product roadmap.
• Own and refine the product backlog to align with the strategic roadmap and value proposition.
• Establish a framework to monitor the product's key success metrics, including cost, features, functionality, risk posture, and reliability.
• Develop technical proofs of concept to support technology partners in scaling initiatives and outline an automation roadmap to streamline end-to-end payment brand implementation.
• Craft and maintain the strategy, vision, and roadmap for expanding payment processing platforms.
• Execute ongoing discovery and market research to weave customer solutions into the roadmap.
• Manage and evolve the backlog to support strategic goals and value propositions.
• Track metrics such as cost, functionality, risk posture, and reliability, and define KPIs to gauge customer lifecycle success.
• Collaborate with both technical and non-technical teams to drive product development and launches, and communicate vision and progress to stakeholders to build consensus.
• Mentor junior product managers and promote a culture of collaboration and innovation.

Requirements

• Five or more years of experience in product management or a related field.
• Advanced understanding of the product development life cycle, design, and data analytics.
• Proven ability to lead end-to-end product life cycle activities from discovery through value management.
• Strong analytical skills to support data-driven decisions in payment processes.
• Experience with agile methodologies and tools such as Jira.
• Proficiency in Python for data analysis and familiarity with statistical methods.
• Knowledge of data preparation techniques.
• Experience managing large datasets.

Technologies

• Python
• Jira

Benefits

• Base salary
• Commission-based pay
• Discretionary incentive compensation
• Cash and/or forfeitable equity
• Health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined by role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. A range of benefits and programs are available based on eligibility.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion. We do not discriminate on the basis of protected attributes, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis described here. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.

About the Team

As part of the Commercial and Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions securely and efficiently, transforming the movement of information, money, and assets. The team addresses complex challenges across the payment lifecycle, delivering industry-leading solutions to facilitate seamless transactions across borders, industries, and platforms.

Operating in more than 160 countries and handling more than 120 currencies, the J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume around $10 trillion.