Enterprise Operations & Technology

Enterprise Operations & Technology Product Jobs

2 jobs found

Today

Principal Associate, Product Operations & Process Management

Capital One Richmond, VA

Richmond, VA

Today

$99k - $113k/yr Full time Cross-Functional Customer Experience Enterprise Operations & Technology

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Job Description

Capital One offers a collaborative, outcomes-focused environment in Richmond, VA. This onsite Principal Associate role in Product Operations supports AML Investigator Platforms by coordinating across Product, Operations, Technology, and risk partners to streamline processes, manage change, and strengthen stakeholder collaboration. The position comes with a competitive salary range of USD 98,900 - 112,900 per year, comprehensive health and financial benefits, and performance-based incentive opportunities.

Responsibilities

Drive Improvements: Monitor process health, report on performance, and help plan redesigns to remove friction.
Control Support: Establish and maintain process controls and formal development/management documentation to sustain a well managed state.
Access Management: Own and execute Access Management processes, certification, and ongoing user access requests.
Policy Maintenance: Support the upkeep of policies and standards that govern the Next Gen ecosystem.
The Front Door: Serve as the primary intake for user issues, manage support channels, triage topics, and collaborate with Product and Tech for rapid resolutions.
Go-To-Market Support: Partner with business customers on user communications and go-to-market plans to ensure smooth feature adoption.
Quality Assurance: Support User Acceptance Testing efforts for product feature delivery.
Risk Liaison: Assist with audit and exam requests, coordinating with Product and Technology to provide timely evidence to the Second/Third Line.
Voice of the Customer: Collect and organize qualitative and quantitative data to inform senior leadership about user needs and platform performance.
Regulatory Support: Navigate regulatory requirements to keep product delivery and process improvements compliant.
Collaborative Outcomes: Work with Product, Technology, and stakeholders to clarify needs and deliver practical solutions.

Requirements

Bachelor’s Degree or military experience
At least 3 years of experience in Financial Services
At least 3 years of experience in Process Management
At least 3 years of experience on cross-functional projects and programs
At least 2 years of experience in Risk Management
At least 2 years of experience in Project Management

Technologies

Google Workspace
Draw.io

Benefits

Health benefits
Financial benefits
Performance-based incentive compensation (cash bonuses and/or long-term incentives)

The Ideal Candidate

A Master of Balancing Priorities: Thrives in high-energy, fast-moving settings and can manage multiple initiatives and stakeholders without compromising quality.
Driven Toward Execution: Demonstrates initiative and motivates partners to move from triage to resolution, delivering tangible outcomes.
Technologically Adept & Adaptable: Envisions and adapts quickly in dynamic Agile environments, asking the right questions to improve processes.
An Influential Partner: Communicates effectively across functions, translating technical needs into business outcomes.
A Master of Synthesis: Develops and delivers concise presentations that drive change management and actionable strategy.

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Today

Senior Product Manager, Technical, Smart Glasses (Enterprise)

Amazon.com Services LLC Sunnyvale, CA

Sunnyvale, CA

Today

$174k - $235k/yr Full time Enterprise Operations & Technology Product Management Product Manager

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Job Description

Based in Sunnyvale, California, this onsite Senior Product Manager, Technical for Enterprise Smart Glasses role at Amazon.com Services LLC leads the evolution of enterprise wearable devices. The salary range is USD 173,900 to 235,200 per year, and the position includes a benefits program designed to support health, financial security, and work-life balance. You will collaborate with engineering, design, operations, and senior leadership to define, build, and launch future versions of enterprise smart glasses and related wearables.

Benefits

Health insurance (medical, dental, vision, prescription)
Life insurance (Basic Life & AD&D; option for Supplemental life plans)
Employee assistance program and mental health support
Flexible Spending Accounts
Adoption and Surrogacy Reimbursement coverage
401(k) matching
Paid time off
Parental leave
Sign-on payments and restricted stock units (RSUs)

Responsibilities

Lead the development and execution for future versions of enterprise smart glasses and wearables
Develop crisp working backwards documents (PR-FAQs) and detailed product requirements to guide specifications and architecture
Steer initiatives across the full product lifecycle from ideation to development to launch, collaborating with product, engineering, design, program, operations, and business teams with an execution-focused mindset
Own enterprise-specific product requirements including device management, fleet deployment strategies, field serviceability, and operational integration with existing enterprise systems
Define, design, and automate enterprise workflows that integrate with current operational systems to deliver measurable productivity and safety outcomes from day one
Develop deployment playbooks and device management strategies for large-scale rollouts across distributed workforces, including provisioning, OTA updates, and field support models
Partner with operations teams to define deployment strategies, training programs, and support infrastructure for large-scale enterprise rollouts
Define and drive the product roadmap based on team vision and strategy, capturing customer needs and opportunities to improve products and features; secure buy-in from internal stakeholders and senior management
Proactively identify and resolve issues that may impair the team’s ability to meet strategic, financial, operational, and technical goals
Guide executive-level decision making and manage prioritization and trade-offs throughout the product lifecycle
Stay connected to the latest developments in smart glasses and wearable technology, anticipating trends to drive innovation

Requirements

Bachelor's degree
5+ years of technical product or program management experience
Experience with end-to-end product delivery
Experience owning and driving roadmap strategy and definition
Experience with feature delivery and tradeoffs of a product
Experience contributing to engineering discussions around technology decisions and strategy related to a product
Experience representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

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Enterprise Operations & Technology Product Jobs

Principal Associate, Product Operations & Process Management

Senior Product Manager, Technical, Smart Glasses (Enterprise)

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