Experience New York

Experience Product Jobs in New York

330 jobs found

Include remote jobs

1mo ago

Senior Product Manager, Delivery Experience, Speed Innovation

Amazon.com Services LLC New York, NY

New York, NY

1mo ago Closed

$136k - $184k/yr Full time Business Analytics Customer Experience Data Analytics

This position is no longer accepting applications (closed Oct 18, 2026).

Job Description

Own and accelerate growth of Amazon’s premium ultra-fast delivery experience, focusing on adoption, volume, and end-to-end performance.

Responsibilities

Develop a deep understanding of the business by identifying leading indicators behind customer adoption, unit-volume growth, and operational performance, then translating insights into actions that improve results
Partner across Product and Operations to connect operational constraints to customer experience and to understand how product decisions affect execution across the delivery network
Diagnose drivers behind changes in key business metrics and recommend corrective actions with speed
Operate with autonomy on feature and expansion decisions, while influencing senior leaders using sound business judgment and data
Optimize the end-to-end customer experience across Amazon platforms and apps for the premium 1 to 3 hour delivery service
Develop and refine pricing structures for the premium service
Balance customer experience goals with operational realities across the delivery network
Drive measurable improvements in business performance tied to adoption and unit-volume trends

Requirements

5+ years of product or program management, product marketing, business development, or technology experience
Bachelor’s degree or equivalent
Experience owning or driving roadmap strategy and definition
Experience delivering products end to end
Experience delivering features and making tradeoffs as part of a product
Experience as a product manager or product owner
Experience owning technology products
Experience influencing senior leadership through data-driven insights
Experience working across functional teams and senior stakeholders

Benefits

Sign-on payments
Restricted stock units (RSUs)
Health insurance, including medical, dental, vision, prescription, Basic Life & AD&D insurance, with option for Supplemental life plans
EAP and mental health support
Medical Advice Line
Flexible Spending Accounts
Adoption and Surrogacy Reimbursement coverage
401(k) matching
Paid time off
Parental leave

Location: New York, NY (onsite)

Compensation: USD 136,000 - 184,100 per year

Education: Bachelor’s degree or equivalent

Impact: High-visibility role with direct impact on Amazon’s P&L and customer experience, shaping how millions of customers receive their Amazon orders.

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2mo ago

Product Design Director, Acquisitions, Core Card Experiences

Capital One New York, NY

New York, NY

2mo ago Closed

$251k - $287k/yr Full time Customer Experience Design Design Management

This position is no longer accepting applications (closed Sep 11, 2026).

Job Description

Capital One is seeking a Product Design Director to lead the Acquisitions Design Team for Core Card Experiences within the Experience Design organization. You will set design strategy for high-impact acquisitions work, partner across research, product, and tech leadership, and help raise the quality and maturity of the design practice. This onsite role is based in New York, NY, with a salary range of USD 251,400 - 286,900 per year.

Responsibilities

Lead a talented, cross-disciplinary team of designers and collaborate deeply with research teams and Product and Tech leadership.
Own highly complex acquisitions initiatives by defining and driving design strategy that supports the organization’s higher-level vision and aligns to business objectives.
Drive multiple streams of acquisitions innovation, from ongoing optimizations to significant step-change innovation, integrating new patterns and technologies.
Use established product design leadership to elevate the quality and maturity of the design practice.
Oversee and optimize tools, platforms, frameworks, and design systems, enabling the team to create artifacts such as vision stories, journey maps, blueprints, high-fidelity designs, and prototypes.
Build conditions for a positive, inclusive team environment and set a culture where team members feel valued and heard.
Champion voices of customers and partners, supporting the belief that business and customer outcomes are complementary to create experiences that exceed baseline needs and expectations.
Apply expert knowledge of products, processes, customers, competitors, and industry market trends to guide how Design engages to solve business challenges.
Share insights on technical advances and data capabilities, helping larger teams work within technical limits while supporting bold technological solutions and efficient data destinations.
Connect teams, portfolios, platforms, and LOBs to create more coherent experiences, accelerate delivery, and increase the value of design.
Present work across levels and job functions, demonstrating a strategic human-centered approach that integrates design frameworks, data, and research insights to influence senior stakeholders and deliver impactful results.

Requirements

At least 8 years of experience in a product design role.
At least 3 years of experience leading design teams.
Experience in a design toolkit spanning product design, service design, design strategy, or content design.
Experience leading product design teams across UX or UI, strategy, content, and research from strategy through delivery to market.
Experience partnering with product managers, engineers, marketing, and analytics leaders across multiple business lines to shape strategy, OKRs, roadmaps, and operating models.
Experience working within a design system.
Proficiency with web and mobile technologies and platforms, navigating technology considerations and constraints to drive sound product and experience decisions.
Expertise with design and prototyping tools such as Figma.
Experience managing an interdisciplinary design team.
Proficiency in business case development, grounding product and user experience decisions in business value.
Exceptional written and verbal communication skills.
Exceptional interpersonal skills and relationship building across complex organizations.
Exceptional people management and development skills.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits designed to support total well-being.

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2mo ago

Corporate Vice President, Universal Purchase Experience Product Owner

New York Life New York, NY

New York, NY

2mo ago Closed

$119k - $160k/yr Full time Customer Experience Executive Leadership Product Management

This position is no longer accepting applications (closed Aug 29, 2026).

Job Description

New York Life offers a collaborative, client-focused culture with a strong commitment to inclusion and professional growth. This hybrid role based in New York, NY carries a salary range of USD 119,000 to 160,000 per year, with eligibility for a discretionary annual bonus and additional incentive programs. The Corporate Vice President, Universal Purchase Experience Product Owner leads UPX product ownership to modernize the purchase journey and enable customer-centric digital capabilities across technology, operations, compliance, and distribution. A bachelor’s degree is required, and candidates should bring 7+ years of relevant experience.

Role Overview

The Universal Purchase Experience Product Owner supports the modernization of New York Life’s new business capabilities by delivering on defined priorities while partnering closely with technology, operations, compliance, distribution, underwriting, and other value streams. This role operates with a high degree of autonomy and is regarded as a subject matter expert, driving strategic initiatives and scalable, customer-centric digital capabilities to enhance the purchase experience.

Our Benefits

We provide a comprehensive benefits package designed for a modern workforce. Highlights include generous leave programs, adoption assistance, and student loan repayment programs, with ongoing refinements based on employee feedback to help you thrive both inside and outside of work.

Comprehensive benefits package
Flexible leave programs
Adoption assistance
Student loan repayment programs
Annual discretionary bonus and incentive opportunities

Our Commitment to Inclusion

Fostering an inclusive workplace is central to New York Life. We are recognized by Fortune as one of the World’s Most Admired Companies and support a culture of employee giving and volunteerism through the Foundation, reflecting our commitment to communities and the people who serve them.

Responsibilities

Lead end-to-end execution of UPX initiatives, enhancing purchase processes through digital tools and data insights.
Collaborate with the Product Manager to maintain a roadmap supporting purchase experience modernization.
Identify opportunities to streamline workflows and modernize capabilities, offering prioritization recommendations.
Drive backlog creation, refinement, and prioritization based on customer needs, business value, and strategic direction.
Lead release planning, sprint alignment, and execution across multiple complex workstreams.
Ensure solutions meet customer experience, operational, compliance, and quality expectations.
Partner with the Product Manager to evaluate trade-offs, dependencies, risks, and prioritization decisions.
Influence delivery strategy and operational execution across teams to achieve business outcomes.
Address highly complex and ambiguous business problems impacting the purchase experience.
Lead discovery activities including problem framing, requirements synthesis, process analysis, and solution evaluation.
Identify opportunities to modernize purchase workflows and improve efficiency through digital capabilities and automation.
Leverage customer insights, analytics, experimentation, and industry trends to inform recommendations and prioritization.
Champion intuitive, frictionless experiences for agents, clients, and internal users.
Contribute to roadmap development and long-term strategic planning for the UPX portfolio.
Collaborate with UX/UI teams to support user-centered digital workflows.
Serve as a key liaison across business, technology, operations, underwriting, compliance, distribution, and vendor partners.
Represent Product in cross-functional forums, shaping execution approach, priorities, and timelines.
Build alignment across teams while balancing competing priorities and enterprise objectives.
Act as a trusted proxy for Product Management leadership when presenting strategy, priorities, and delivery decisions.
Communicate complex concepts, risks, and recommendations clearly to senior stakeholders and leadership.
Execute sprint-level delivery activities including backlog grooming, sprint planning support, UAT coordination, and release readiness.
Translate business needs into product requirements, epics, and user stories.
Partner with technology teams on sprint planning and release execution.
Manage vendor interactions where applicable.
Ensure adherence to regulatory and compliance requirements.

Requirements

Bachelor’s degree in Business, Finance, Technology, or related field.
7–10+ years of experience in product ownership, product operations, digital delivery, or related strategic roles.
Experience leading complex digital initiatives in highly cross-functional environments.
Strong understanding of insurance purchase workflows, including suitability, replacements, funding, underwriting, and new business systems.
Demonstrated ability to influence strategic decisions and drive execution across multiple teams and stakeholders.
Advanced proficiency in Jira and Microsoft Office (Excel, PowerPoint, Word).
Strong analytical, problem-solving, communication, and stakeholder management skills.
Experience working in Agile product delivery environments.

Technologies

Jira
Microsoft Excel
Microsoft PowerPoint
Microsoft Word

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3mo ago

Product Manager II - Security Graph Experience

Datadog New York, NY

New York, NY

3mo ago Closed

$192k - $240k/yr Full time Application Security Cloud Platform Data Analytics

This position is no longer accepting applications (closed Aug 14, 2026).

Job Description

Datadog seeks a Product Manager II for the Security Graph Experience in New York, NY (hybrid). This role leads the roadmap and design of the query, exploration, and visualization layers that enable security teams to investigate risk across cloud, code, SIEM, and workload. The position offers a salary range of USD 192,000 to 240,000 per year.

Responsibilities

Define and execute the roadmap for the query, exploration, and visualization layer used by security teams to investigate risk across cloud, code, SIEM, and workload.
Design the query and filter model that lets analysts pose arbitrary graph questions without needing to understand the underlying data model.
Own cross-product entry points into the graph so that alerts, findings, and vulnerabilities across Cloud Security, SIEM, and Application Security link to a unified graph context naturally.
Collaborate with executives, marketing, sales, design, and support to bring new graph powered experiences to market.
Develop a deep understanding of the security analyst workflow and identify where graph context improves the speed and quality of investigation decisions.
Monitor and report to product leadership on metrics around graph feature adoption, investigation depth, and time-to-context.
Collaborate with the Security Graph Foundations PM to shape the data model and platform capabilities based on visualization needs for correct and performant rendering.
Engage directly with customers to test graph UI concepts, validate investigation workflows, and identify where complexity becomes a blocker.

Requirements

Minimum 3+ years in enterprise software, with direct experience in security products such as cloud security, SIEM, vulnerability management, or workload protection.
Committed to product craft, balancing usability with technical accuracy.
Excellent verbal and written communication, capable of presenting product decisions to engineers, designers, and executives with clarity.
Comfortable navigating complex backend data models and translating them into UI surfaces that reveal essential information without overloading users.
Familiarity with graph data concepts (nodes, edges, traversal, path queries) sufficient to collaborate with engineers building backend graphing systems.
Understanding of security investigation workflows to know what context and sequence analysts require.
Strong design sensibility, with experience working closely with designers and opinions on when visualizations help versus overwhelm.
Regular use of LLM-based tools such as Claude Code and Cursor to accelerate work, from drafting PRDs and analyzing data to prototyping interactions.
Driven to build products in a high growth environment where the surface owned differentiates the offering.
Demonstrates ownership, a shipping mindset, and clear prioritization when the design space is wide open.

Technologies

Claude Code
Cursor

Benefits

New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
Continuous professional development, product training, and career pathing
Intra-departmental mentor and buddy program for in-house networking
An inclusive company culture, with the opportunity to join Community Guilds
Access to Inclusion Talks, internal panel discussions
Free global Spring Health benefits for employees and dependents aged 6+
Competitive global benefits

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3mo ago

Product Design Manager - Experience Design Team

Capital One New York, NY

New York, NY

3mo ago Closed

$150k - $205k/yr Full time Manager Customer Experience Design

This position is no longer accepting applications (closed Aug 13, 2026).

Job Description

Capital One offers a leadership role that emphasizes collaboration, mentorship, and delivering human-centered product experiences. In this onsite, full-time position in New York, you will guide the Experience Design team, shape design strategy, and mentor designers to advance a culture of customer-focused innovation that aligns with business goals.

The role sits in New York City, with a competitive salary range of USD 149,800 to 205,100 per year, reflecting the level of impact and leadership expected. This is a hands-on opportunity to influence product direction while working closely with cross-functional partners to solve complex problems at scale.

Responsibilities

Role focus: blend design craft with leadership, grounded in user needs and business priorities, to co-create innovative solutions and guide product strategy.
Product Design Expertise: demonstrate mastery across interaction, visual, and service design; in collaboration with partners, select appropriate tools, platforms, frameworks, and design systems, producing artifacts such as journey maps, blueprints, high-fidelity designs, and prototypes.
Leadership: lead design projects, delegate to junior team members, cultivate strong partnerships with cross-functional stakeholders, and mentor the design practice to maturity.
Human-Centered: balance partner needs with data, insights, scalability, and technical constraints to ensure customer-centered and inclusive design outcomes.
Business-Focused: apply insights on customers, competitors, and market trends to business challenges, shaping a shared point of view for the team and stakeholders.
Problem-Solving: bring knowledge of tech and data capabilities to inform work, helping the team move faster while navigating technical constraints to deliver impactful solutions.
Collaboration: leverage a broad network across lines of business to foster collaboration, incorporate diverse perspectives, and drive product strategy.
Communication: present work to diverse audiences using a human-centered approach that combines design frameworks, data, and research insights to influence senior-level decisions.

Requirements

At least 5 years of experience in a Product Design role
At least 5 years of experience using design and prototyping tools such as Figma
At least 6 years of experience in a Product Design role
At least 6 years of experience using design and prototyping tools such as Figma
Experience working with and contributing to an established design system
Experience collaborating with product, tech and business partners
Experience leading design projects or teams
Experience working in heavily regulated, data heavy problem spaces

Technologies

Figma

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3mo ago

Product Design Manager - Experience Design Team

Capital One New York, NY

New York, NY

3mo ago Closed

$180k - $205k/yr Full time Manager Customer Experience Design

This position is no longer accepting applications (closed Aug 10, 2026).

Job Description

Capital One is seeking a Product Design Manager to lead the Experience Design team in New York, onsite. Based in the city, this role blends design leadership with strategic thinking to deliver human-centered product solutions, mentor designers, and influence product direction. The position offers a salary range of USD 179,700 to 205,100 per year.

Responsibilities

Combine design craft and leadership with an understanding of customers and the business to co-create innovative solutions and influence product strategy.
Demonstrate product design expertise across interaction, visual and service design; work with cross-functional partners to determine tools, platforms, frameworks, and design systems, and produce artifacts such as journey maps, blueprints, high-fidelity designs, and prototypes.
Lead design projects, direct and delegate work to more junior team members, build strong partnerships with cross-functional stakeholders, and mentor to mature Capital One's product design practice.
Navigate partner and stakeholder needs using critical thinking that weighs data, research insights, scalability and tech constraints, ensuring the team focuses on customer-centered, inclusive design.
Apply product and process knowledge along with insights on customers, competitors and market trends to shape business challenges and establish a shared point of view for the team, partners and stakeholders.
Leverage knowledge of tech, data capabilities and emerging technologies to inform work and help the cross-functional team move faster while navigating technical limitations.
Foster collaboration by leveraging a broad network across lines of business, sharing solutions, and incorporating cross-functional perspectives to bridge information gaps and drive product strategy.
Present work across levels and roles using a human-centered approach that integrates design frameworks, data and research insights to articulate a point of view that informs senior-level decisions.

Requirements

Minimum of five years of experience in a product design role.
At least five years of experience using design and prototyping tools such as Figma.
Six or more years of experience in a product design role.
Six or more years of experience using design and prototyping tools such as Figma.
Experience contributing to an established design system.
Experience collaborating with product, tech and business partners.
Experience leading design projects or teams.
Experience working in heavily regulated, data-heavy problem spaces.

Technologies

Figma

Benefits

Health, financial and other benefits.
Performance-based incentive compensation (cash bonuses and/or long-term incentives).

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3mo ago

Product Manager, Discovery Experiences

Tapestry Inc New York, NY

New York, NY

3mo ago Closed

$125k - $140k/yr Full time Ai Workflows Analytics Business Analytics

This position is no longer accepting applications (closed Aug 3, 2026).

Job Description

Product Manager overseeing Discovery Experiences will define how customers explore Coach and Kate Spade ecommerce products, owning the full product lifecycle from strategy and research through testing and optimization.

Responsibilities

Define and document strategy that connects user needs with business outcomes, clearly presenting your thinking and recommendations to leadership and stakeholders
Build and own the roadmap across multiple priorities and journeys, partnering with UXR, design, and brand teams to gather insights and define launch plans
Lead actionable analytics gathering and communication including building and reviewing dashboards at regular cadences and summarizing takeaways and next steps
Drive product execution by developing hypotheses, aligning with IT on technical approach, defining test packages, launching experiments, and tracking performance metrics that prove impact
Stay ahead of industry trends, continuously upskilling on technological advancements with particular focus on AI and emerging discovery technologies
Lead cross-functional collaboration that balances speed, craft, and business results

Requirements

5+ years of ecommerce product management experience with proven track record of shipping high-impact features
Expertise in product strategy, roadmap development, and agile workflows
Strong data literacy: experience with GA4, Tableau and running A/B testing to validate hypotheses, translating key insights into action
Proficiency with tools like Figma and Jira; ability to build prototypes and write clear stories
Exceptional communicator who clearly conveys strategy, priorities, and learnings across all levels of the organization
Demonstrates ability to leverage AI to improve workflows, support research, and optimize analytics
Deeply curious and learns on the fly. Wants to understand why, how things work, other points-of-view
Comfort with ambiguity, can hold multiple perspectives and drive clarity and action
Relationship builder who influences without authority across stakeholders
Self-starter energized by ownership and ownership of complex problems

Details

Location: New York, NY (onsite)
Salary: USD 125,000 - 140,000 per yearly
Experience: 5+ years of ecommerce product management experience

Technologies

GA4
Tableau
Figma
Jira

Benefits

Medical insurance
Dental insurance
Vision insurance
401 (K)
Paid Paternity and Maternity leave
Commuter Benefits
Disability insurance
Tuition assistance

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and actionable positive and corrective feedback to others; lets people know where they stand; faces up to people problems quickly and directly; not afraid to take negative action when necessary.
Creativity: Generates a lot of new and unique ideas; makes connections among unrelated notions; seen as original and value-added in brainstorming settings.
Customer Focus: Dedicates effort to meet customer expectations; gathers first-hand customer information and uses it for product improvements; builds trust with customers.
Dealing with Ambiguity: Adapts to change; handles risk and uncertainty; acts without having the total picture; moves forward when things are unsettled.
Drive for Results: Consistently exceeds goals; bottom-line oriented; pushes for outcomes.
Interpersonal Savvy: Relates well to diverse people; builds rapport and constructive relationships; uses diplomacy and tact.
Learning on the Fly: Learns quickly in new problems; experiments and seeks improvements; quickly grasps underlying structures.

Our Competencies for All People Managers

Strategic Agility: Sees ahead, anticipates trends, articulates credible visions and strategic plans.
Developing Direct Reports and Others: Provides challenging tasks, conducts development discussions, supports career goals, and builds development plans.
Building Effective Teams: Fosters high morale, shared ownership, open dialogue, and a sense of belonging within teams.