Product Operations Manager

TikTok's LIVE product area in Los Angeles is seeking a Product Operations Manager to steer growth initiatives for creator segments and coordinate cross-functional delivery that enhances live-streaming features and campaigns. This onsite role translates creator needs into actionable requirements, conducts ROI analyses, and leads end-to-end programs designed to strengthen the health of TikTok's global ecosystem.

Responsibilities

• Create and execute end-to-end growth plans for targeted creator segments using data-driven objectives.
• Perform full-cycle post-mortems and ROI analyses to surface high-impact strategies and scalable implementation paths.
• Define and monitor clear success metrics for all creator initiatives, ensuring alignment with the global ecosystem health.
• Partner with the Product team to translate creator needs into actionable requirements and continuously improve features.
• Design education programs and improvement guides to help streamers professionalize and achieve sustainable growth.
• Monitor the LIVE content ecosystem to spot emerging trends, pain points, and competitive opportunities.
• Lead the planning and execution of creator-facing campaigns from concept through performance review.
• Coordinate collaboration among Product, Marketing, and Data teams to ensure smooth delivery across global departments.

Requirements

• Bachelor’s degree or higher with 3+ years of experience in product operations or project management; experience in the entertainment livestreaming industry is highly preferred.
• Experience with entertainment or social products such as gaming, livestreaming, or music, combined with a creative and innovative mindset.
• Strong data analysis skills and logical thinking, with the ability to distill operational learnings to guide future iterations.
• Proactive professional who can perform under pressure, manage cross-functional projects, and rapidly drive solutions for campaign challenges.
• Full professional proficiency in English for both written and oral communication in a global environment.

Benefits

• Medical, dental, and vision insurance
• 401(k) savings plan with company match
• Paid parental leave
• Short-term and long-term disability coverage
• Life insurance
• Wellbeing benefits
• 10 paid holidays per year
• 10 paid sick days per year
• 17 days of Paid Personal Time

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. Our global headquarters are in Los Angeles and Singapore, with additional offices in New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why join us

Inspiring creativity is at the core of TikTok's mission. Our product helps people authentically express themselves, discover content, and connect, supported by diverse, global teams that create value for communities we reach every day.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and perspectives. We celebrate diverse voices and aim to reflect the communities we serve in our workplace.

TikTok Accommodation

TikTok provides reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other protected reasons. If you need assistance, please reach out at https://tinyurl.com/RA-request

LA County Fair Chance Act notice

Qualified applicants with arrest or conviction records will be considered for employment in accordance with federal, state, and local laws, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. The following considerations may apply to certain duties: interacting with clients and colleagues, handling confidential information, and exercising judgment.

Pay Transparency

The base salary range for this position in Los Angeles is $88,920 to $209,380 per year. Compensation may vary based on qualifications, skills, competencies, experience, and location. Base pay is part of the total package that may include discretionary bonuses, incentives, and restricted stock units.