Senior Advertiser Product Operation Manager

TikTok is seeking a Senior Advertiser Product Operation Manager for its Advertiser Experience Product and Operations Team under Business Integrity. This onsite role in San Jose, CA leverages data insights to identify advertiser pain points and drive improvements to content review processes to boost advertiser satisfaction. The position offers a salary range of USD 121,600 to 288,000 per year and typically requires a bachelor’s degree in Business, Economics, Statistics, or a related quantitative field, with a minimum of three years of relevant experience.

Responsibilities

• Perform in-depth analysis of advertiser experience data to uncover trends, pain points, and opportunities for improvement
• Define and track KPIs to assess and enhance advertiser satisfaction
• Craft and deploy data-informed strategies to streamline content review workflows and lower friction for advertisers
• Partner with cross-functional teams such as Product, Engineering, Policy, Legal, and Operations to implement improvements
• Produce succinct, actionable reports and recommendations grounded in data insights
• Evaluate and communicate the impact of changes and initiatives
• Build and maintain dashboards to monitor advertiser experience metrics
• Communicate findings and recommendations to stakeholders across the organization

Requirements

• Bachelor's degree in Business, Economics, Statistics, or other quantitative field
• At least 3 years of experience in business analysis, operations, or strategy roles with a strong analytical focus
• Demonstrated ability to analyze complex data sets and extract actionable insights
• Robust problem-solving abilities with a results-driven mindset
• Effective communication and presentation capabilities
• Experience collaborating with cross-functional teams
• Ability to manage multiple projects concurrently and meet deadlines

Technologies

• SQL
• Python
• Tableau

Benefits

• Health insurance (medical, dental, and vision)
• 401(k) savings plan with company match
• Paid parental leave
• Short-term and long-term disability coverage
• Life insurance
• Wellbeing benefits
• 10 paid holidays per year
• 10 paid sick days per year
• 17 days of Paid Personal Time, prorated upon hire with increasing accruals by tenure